خلاصہ


  • Phone Banking Officer at Allied Bank limited from 18 August 2017 to Nov 2019

  • CMU Officer in Soneri Bank Ltd dated Nov 11, 2019 in customer experience department in Complaint Management Unit

  • Centralized Remittance Unit as backup Officer for inward and outward Remittance units in Soneri Bank from September 2021 to till date 


تجربہ

کمپنی کا لوگو
Centralized Remittance Unit (CRU Officer)
Soneri Bank Limited
ستمبر ۲۰۲۱ - موجودہ | Karachi, Pakistan

payments processing after scrutiny documents as per procedure
answer inquiries on swift

کمپنی کا لوگو
CMU officer
Soneri Bank Limited
نومبر ۲۰۱۹ - موجودہ | Karachi, Pakistan

CMU
Complaint management unit
Escalte issue to stakeholder and Resolved customer grevence / issue relating branch staff,  Adc relating issues , claim and minor , major ( regular) complaints

کمپنی کا لوگو
Phone Banking Officer
HRSG(Allied phone banking)
اگست ۲۰۱۷ - موجودہ | Karachi, Pakistan

تعلیم

Federal Urdu University of Arts, Sciences and Technology
بیچلرز, بی سی ایس / بی ایس, Econmics‎
Economics, Economics & Mathematics, Economics and Finance, Mathematical Statistics
CGPA 2.9/4
2017
BIEK Karachi Board
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I Com‎
Accounting, Business Economics, Economics & Mathematics
فی صد 57%
2012
Federal Board of Intermediate & Secondary Education (FBISE) Islamabad.
میٹرک / او لیول, سائنس, ‎
Physics Education, Mathematics, Biology
فی صد 53%
2008

پیشہ ورانہ مہارتیں

ابتدائی Excellent market and selling skills
ماہر Committed to Customer Services
متوسط Computer Skill
ابتدائی Computer_Hardware
متوسط Conservation Awareness
ماہر Database Management 
متوسط Delivery Objects
متوسط Good Writing Skills
متوسط Handling Assignments
ابتدائی KYC Knowledge
متوسط MS Desktop Customer Service
ابتدائی Opration Working
ابتدائی Production Quality Monitoring

زبانیں

متوسط اردو
متوسط انگریزی