خلاصہ


Seeking a challenging position in a progressive organization with an aim to contribute positively towards the achievement of its objectives to the best of my capabilities, and to develop and improve my professional skills.


پراجیکٹس

Leadership’s styles and firms performances: mediating role of knowledge

تجربہ

کمپنی کا لوگو
Inside Sales Executive
ROZEE.PK
جولائی ۲۰۱۹ - موجودہ | Lahore, Pakistan


 Function in close collaboration with company’s owner over the phone and via e-mails to provide Pre and Post-Sales Support to customers over emails and phone, maintain records of details and resolve inquiries of customers.
 Oversee the answering of phone calls from customers, whether it is for taking orders, resolving complaints, answering queries, and providing information as per the defined process guidelines.
 Establish and maintain warm & strong client relationship by assisting them in using ROZEE products.
  Provide advisory services to Rozee. users and selling Rozee's Premium Services via telesales.
 Demonstrate excellent customer service; identify effective client need to maximize the opportunities to sell products.
 Carry out strong follow ups with regard to “sales and services” with the employers.
 Effectively utilizing standard corporate tools (email, voicemail, MS Office, CRM, etc.) 

کمپنی کا لوگو
CSR
Clive shoes
ستمبر ۲۰۱۸ - مئی ۲۰۱۹ | Lahore, Pakistan


Loyalty & Customer Care Representative
Loyalty Enhancement Plan & execution
 Loyalty Customer Engagement
 Shop based activity conduction
Customer engagement plans
 Customer get together
 Activity Preparation
 Customer Complain Handling
Customer Suggestion and feedback handling

کمپنی کا لوگو
Client Service
Kollaage concept
جون ۲۰۱۷ - اگست ۲۰۱۸ | Lahore, Pakistan


Client Service Executive, CS Department
 Worked as a Client Service Executive in the Advertising agency and perform all activities to build a better relationship with the client and company
 Make sure all campaign should be done according to need and demand of the client.

کمپنی کا لوگو
operational Management
PEL
جولائی ۲۰۱٦ - اگست ۲۰۱٦ | Lahore, Pakistan

 Training and work includes management skills understanding and social capital and team learning behavior activities

تعلیم

University of Engineering and technology
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Marketing
CGPA 3.2/4
2019
University of Engineering & Technology
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Human Resource Development and Management
CGPA 3.4/4
2017

پیشہ ورانہ مہارتیں

ماہر Ability to develop market trends
متوسط Ability to inspire and develop individua
ماہر Adminstration Knowledge
متوسط Business Development Strategies
ماہر Dealing with different type of customer
متوسط Direct Sales
متوسط Eager to learn.
متوسط Good Communication Skills and ability
متوسط Identifying Sales Opportunities
ابتدائی Listening to Customers
متوسط Marketing Communications
متوسط Positive Attitude
متوسط Sales Execution
متوسط Sales Retention
ماہر Treading

زبانیں

ماہر اردو
متوسط انگریزی