خلاصہ

Accomplished highly motivated satisfaction manager with over seven years of supervisory experience. Perceptive and confident in making quick, effective decisions with minimal information. Able to learn policies and procedures as a guide to make correct decisions. Able to adapt easily and use available manpower and resources, data, and tools to set priorities to ensure the smooth operation of the organization. Collect information to improve customer satisfaction.

پراجیکٹس

TRAINING VS DAILY PROJECTS

تجربہ

کمپنی کا لوگو
Assistant Manager Customer & Dealer Satisfaction
Orient Electronics PVT LTD
مارچ ۲۰۱۸ - موجودہ | Lahore, Pakistan

Customer & Dealer Satisfaction
CallCenter Related All queries.
Quality assurance (QA) professional's
Warranty Cost Reporting
FOC Cases Clearance
Service Call Rate (SCR) Analysis
Internal Audit & Clearance of all audit reports
Handle Legal / Court Cases related to Customer Service
IT Related Issues Resolution through IT Department

کمپنی کا لوگو
S4HANA SAP MM Certified
The University of Lahore
جون ۲۰۲۱ - اکتوبر ۲۰۲۱ | Lahore, Pakistan

1-Knowledge of integration points between MM-FI2-Good knowledge of standard SAP MM functionality3-Strong Procure to Pay and inventory Management process knowledge4-Hands on configuration experience of SAP MM5-Good Coordination and organizational skills

کمپنی کا لوگو
Customer Care Representative
TRG
جون ۲۰۱٦ - مارچ ۲۰۱۸ | Lahore, Pakistan

Working as team coordinator

تعلیم

University of Lahore
سرٹیفیکیشن, S4HANA SAP MM Certified‎
Material Management
مکمل
2021
Superior University Lahore
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, Bba Hons‎
Finance
CGPA 2.89/4
2016

پیشہ ورانہ مہارتیں

ماہر Acquisition Skills
ماہر Coordination Skills
ماہر Customer Experience Management
ماہر Customer Interaction Management
ماہر Customer Satisfaction Management
متوسط End to End Sales
متوسط Intellicon
ماہر Microsoft Powre Point
ماہر Negotiations Skills
متوسط Operate Peatch Tree
ابتدائی Operate SPSS Software
ابتدائی SAP
متوسط SAP MM Certified
ماہر SPSS
ماہر نظام تخطيط موارد المؤسسات SAP
متوسط Zoho

زبانیں

ماہر انگریزی
ماہر پنجابی
ماہر اردو

آپ کن کمپنیز کی پیروی کر رہے ہیں

مزید دیکھیے

Shehzad آپکے جاننے والے

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Orient Electronics (Pvt) Ltd
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Orient Electronics (Pvt) Ltd
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Orient Apparel Pvt Ltd
Shahzaib
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Engr. Muhammad Rashid
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