 Managing PCP Networks and Infrastructure, CMIS and main PCP website
 Provide support to country program in network troubleshooting at different levels and solve IT problems
 Implement, Align the IT policies and procedures
 Remain informed of current IT technologies and standards and provide directions and advice based on knowledge and understanding of current technologies.
 Ensure that the Non IT staff is provided with adequate and appropriate training based on the needs identified.
 Develop quarterly and annually IT Budget and plans
 Maintaining the IT risk register for non-threats to the IT Systems
 IT Management and Network trouble shooting and General support on hardware and software inquiries
 Developing of google forms for different surveys and events for communication unit.
 End user and product support for system Installation and configuration of computer operating system and application and hardware support.
 Support in IT Procurement regarding specification of equipment
 Service Desk Support Analyst to increases end-user productivity.
 Timely utilization and maintenance of IT budget with the approval of the manager
 Provide IT support during trainings and workshops

Handling multiple projects, PMIS, HRMIS, CMIS, RMS, etc.
Expertise in system configuration including windows 2003,2008, Exchange Server, Citrix, EPO, WSUS, Norton Backup Exec 2010
Working closely with contractor for timely services to the organization
Supporting the inter-connected Area Offices and Regional Offices on IT issues in all over the Pakistan.
Identifying problem areas, implementing remedies and providing customize solutions and trouble shooting
Implementation of policies to clients for data security and safeguarding of network.
Ensure minimum disruption to the site servers and client environment as a result of any technical issue.
Record keeping of issuance of IT equipment to user
Managing AAPK website and intranet website for uploading of content and timely update of information through Content Management System
Identification of equipment for Procurement (IT related) for assessing the need for upgrading procuring.
Keep track of separate HW/SW inventory for technical assessment and internal functions
Responsible for insurance of all organization assets like equipment, furniture, fixtures on annual basis and process the claim on damage, theft of the equipment.
Establish and maintain Information systems’ Service Level Agreements
IT budgeting and Forecast future Hardware/software requirements. And to keep track of all IT resources
Acting as a Service Desk Support Analyst to increases end-user productivity.
Introduce and Train the Staff on the system of current IT environment including software and filing system.
IT Inventory Management including procurement of equipment
Responsible for providing IT systems and records for IT Audits.
Managing and monitoring of surveillance cameras , Bio metric Devices and door access
Scheduling the back-up systems on weekly monthly basis
Development of websites on need basis

Monitoring and measuring system software and analyzing resources.
Data Migration
Indexing & data transformation on MS SQL Servers.
Create, review, and maintain technical support documentation. Acting as support for IT related Project Activities of the Department
Responsible for assets inventory for technical assessment and internal functions.
Design and development of Card Tracking System, Complaint ManagementSystem, Online Reporting System,

 Established, Administration and Designing of Microsoft Windows 2000 domain-based network for Islamabad Marriott Hotel.
 Exchange 5.5 Mail Server.
 Internet Information Server.
 Routing and Remote Access.
 ISA Proxy Server.

 Support for Software and hardware Problems
 Database Development & Maintenance
 Maintaining the office filling system
 E-groups (distribution lists maintenance)
 Maintaining ALL Software and Hardware (IT Related Equipment)
 Procurement of IT Equipment
 Support for Training Sessions
 Acting as a support for Training Activities of LEAD Pakistan
 Installation & Configuration of Operating Systems & other Software