خلاصہ

Customer Support

تجربہ

کمپنی کا لوگو
Customer Support Representative
ECS (Ehsan Chappal Store Pvt Limited)
اکتوبر ۲۰۲۰ - موجودہ | Lahore, Pakistan


Manage inbound calls, emails, and social media inquiries
Resolve customer complaints, provide appropriate solutions and follow up in time to ensure the resolution of the issues
Identify customer needs & take proactive steps to maintain positive experiences

کمپنی کا لوگو
Quality Data Analyst
US Denim Mills (Private) Ltd.
ستمبر ۲۰۲۰ - اکتوبر ۲۰۲۱ | Lahore, Pakistan


Monthly Analysis of Yarn Vendor Complaints vs Arrival
Control Union Certificates creation of Fabric Sold that is made with Organic, Recycled & Organic plus Recycled Yarn
BCI (Better Cotton Initiative) Certificates creation of Fabric Sold that is made with BCI Yarn

کمپنی کا لوگو
Production Data Analyst
Dynamic Sportswear Private Limited
ستمبر ۲۰۱۸ - مئی ۲۰۲۰ | Lahore, Pakistan


Production reports of different production sections with the worker\'s efficiency
Daily Plan for production sections in order to ensure the timely delivery of export orders
Daily analysis of Quality related issues raised at the Packing section

تعلیم

Islamia University
بیچلرز, بیچلرز ان ٹیکنالوجی, BSIT‎
Programming, Networking, Business Management
CGPA 3.3/4
2017
Allama Iqbal College of Commerce, Ahmed Pur East
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.com‎
Accounting, Banking
فی صد 83%
2013
Govt. S.A High School, Ahmed Pur East
میٹرک / او لیول, سائنس, Matric‎
Physics, Mathematics
فی صد 87%
2011

پیشہ ورانہ مہارتیں

متوسط Accoounts Management
متوسط Microsoft Excel
متوسط Microsoft Powrpoint

زبانیں

ماہر انگریزی