خلاصہ

Have more then 15 years of Customer services, Public relation, Administration and Operations experience with different multinational organizations, During this spam of time I have developed set of skills in Project management, peoples management, time and stress management, administrative, operations and support skills, leadership skills, communication and problem solving skills. 


پراجیکٹس

Kiosk implementation on regional level

تجربہ

کمپنی کا لوگو
Manager Administration
Premier Group of Companies
دسمبر ۲۰۲۲ - موجودہ | Karachi, Pakistan

Supervising and managing the day-to-day administrative operations of the organization, ensuring smooth functioning and efficiency. -Managing and providing guidance to administrative staff, including hiring, training, assigning tasks, setting performance goals, conducting performance evaluations, and addressing any performance issues or conflicts that arise.-Developing and implementing administrative policies, procedures, and guidelines to ensure consistency, compliance, and adherence to best practices.-Budgeting and Expense Control.-Serving as a liaison between different departments, senior management, and external stakeholders. Facilitating effective communication channels, coordinating meetings, conferences.-Recordkeeping and Documentation.-Project Management.-Ensuring compliance with applicable laws, regulations, and internal policies across administrative functions.

کمپنی کا لوگو
Manager Admin.
Razaque Steels Pvt Ltd.
اکتوبر ۲۰۲۰ - دسمبر ۲۰۲۲ | Karachi, Pakistan


To assist yard / warehouse management in respect of all operational and administrative issues.
Monitor and assist all documentation regarding Govt. policies like SESSSI, EOBI, Labour Dept. And deal with their annual audits.
Make sure all payment vouchers, medical bills, petty cash vouchers, fuel bills are genuine and proper.
Audit petty cash and Emergency funds on regular basics.
Help admin and HR officers in their daily tasks.
Ensure security of Factory and Warehouse.
Help in recruitment, training and Development.
Complete all tasks assigns by Directors.
Making all records of purchases.
Looking after health and safety issues of workers.
Looking after all utilities bills like KE and SSCG bills and follow-up of all cases.
Meetings with SITE association regarding issues and updates.
Looking after all insurance matters.
Looking after maintenances of all company vehicles.
Making proper filing, both soft copy and hard copy.

کمپنی کا لوگو
Admin and Insurance Officer
Thal limited (House of Habib Group)
اگست ۲۰۱۷ - فروری ۲۰۱۹ | Karachi, Pakistan

Looking after administrative issue along with dealing all Government Staff/Officials of Labour Division, EOBI, SESSI, on their visit. Looking for insurance of group assets, life, health, Marine and Fire insurance. Maintaining stock declaration report other adminstrative tasks detailed below.
• Responsible for managing general administration activities.
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Liaison between administrative personnel and senior management, communicating needs and concerns.
• Provide technical and logistical support.
• Track stocks of office supplies and place orders when necessary.
• Dealing with administrative purchases.
• Mess management.
• Supervise administrative staff and divide responsibilities to ensure performance.
• Manage agendas/travel arrangements/appointments etc for the management.
• Responsible for the fleet management.
• Responsible for the Security management.

کمپنی کا لوگو
Customer care and Operational executive
Wi-tribe Pakistan
ستمبر ۲۰۱۱ - ستمبر ۲۰۱۷ | Karachi, Pakistan

Worked as customer care and operatioanl executive. along with customer care done following things and achieved desired targets.
• Looking into retail business as well.
• Branch dismantling and maintaining legal documents and record of inventory.
• Responsible to perform the day to day processing of financial transactions and to ensure that transitions are maintained in effective, up to date and accurate manner.
• Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs.
• Organizing and attending events such as conferences, seminars, receptions and exhibitions.

کمپنی کا لوگو
Customer Care Executive
Mobilink GSM
ستمبر ۲۰۰۷ - اگست ۲۰۱۱ | Karachi, Pakistan

• Effectively answer customers’ queries, provide solutions and satisfying them.
• Listening to teams calls on daily basis and provides feedback.
• Evaluating calls and discusses it with QA for reversals

تعلیم

Shah Abdul Latif University
ماسٹرز, ماسٹرز ان آرٹس, ‎
Economics
2020
Shah Abdul Latif University
بیچلرز, , B.Com‎
2003

پیشہ ورانہ مہارتیں

متوسط Academic Researching
ماہر Accounts / Manager
ماہر Adaptable to Changes
ماہر Admin Assistance
ماہر Administration Skills
ماہر Administration Work
ماہر Administrative & Managerial Skills
ماہر Administrative Operations
ماہر Administrative Organization
ماہر Administrative Skills
ماہر Aesthetic Procedures Knowledge
ماہر Amazon Cloud Front
ماہر Analytic Reporting
ماہر Analytical Skills
ماہر Analytical Skills
متوسط Appointment Dealing
ماہر  Talent Acquisition
ابتدائی BEST KNOWLEDGE ABOUT SUPPLIES
ابتدائی Bookeeping
متوسط Branch Support.
ماہر Business Analysis
ابتدائی Certificate program on Service Excellece
ماہر Client Relation
ماہر Client Servicing
ماہر Clinet Contact
ماہر CMS
ماہر Compliance
ماہر Computer Operations
ماہر Computer Skills
ماہر Computer Systems Maintenance
ماہر Conservation Awareness
ماہر Cooordination Skills
ماہر Coordination
ماہر Coordination Abilities
ماہر Corporate Affairs
ماہر CRM Command
ماہر CVs Screening
ماہر Data Management
ابتدائی Diploma in Labor law
ماہر DMVS
ماہر Documente Maintenance
ماہر EFFFICIENT IN COMPUTER SKILLS
ماہر Email Campaign Handling
ماہر Email Etiquette
متوسط Email List Generation
ماہر Employee Administration
ماہر Employment Forms Processing
ابتدائی Equity Trading
ماہر Excellent Time Management Skills
ماہر Expense Management

زبانیں

ابتدائی بلوچی
ماہر سندھی
ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں

Adnan آپکے جاننے والے

Zafar Iqbal
Zones IT Solutions (Pvt) Ltd.