Installing, configuring, maintaining, monitoring, and troubleshooting end user networked peripheral devices, workstation hardware, and networking hardware products
Provide on-site technical support include installation, configuration, maintenance and repairs of desk tops, laptops, and peripherals
Troubleshoot and resolve hardware related problems for corporate and remote branch personnel
Providing support and training to staff and end users on computer operation issues
Provide assistance in server maintenance, LAN/WAN troubleshooting, installation and configuration
Provide on-line support to Clients regarding email, ERP installation, configuration and maintenance
Conducting research on various products of computer in support of its development and procurement efforts
Evaluating and recommending hardware products of PC for purchase