خلاصہ

Experienced Customer service professional with 2 years in call centers and hospitality services.
Efficient & Adept at handling various calls on a daily basis, while consistently resolving client issues in a short time span.
Bilingual user of languages like English – Native ; Urdu and able to provide clear customer service in both languages.

تجربہ

کمپنی کا لوگو
Customer Care Representative
Reserve & Relax Dispatch
اپریل ۲۰۱۹ - موجودہ | Lahore, Pakistan

A Limousine dispatch company where I\'m working as a customer care rep.

کمپنی کا لوگو
TSR
Fast solutions
فروری ۲۰۱۸ - ستمبر ۲۰۱۸ | Lahore, Pakistan

Worked here as Tele sales representative on a US based energy campaign.

کمپنی کا لوگو
Project Coordinator
Cutting Edge BPO
اپریل ۲۰۱۷ - جنوری ۲۰۱۸ | Lahore, Pakistan

It was my first ever job in a Call center and got a really good experience here.

تعلیم

University of Education
ماسٹرز, ماسٹرز ان آرٹس, English-language literature‎
English literature and linguistics
CGPA 3.3/4
2019
BISE
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, FA‎
Education, Civics, Islamaiat
فی صد 64%
2015
BISE
میٹرک / او لیول, سائنس, matric‎
Science Subjects
فی صد 68%
2011

پیشہ ورانہ مہارتیں

ماہر speak and understand in English
ماہر Verbal Communication
ماہر ability to type
ماہر Ability to Use Positive Language
متوسط Accoounts Management
ابتدائی Adobe Photoshop 
ماہر Aftersales Skills
ابتدائی Amazon & Ebay Sales
ماہر Analysis of Information
ماہر Aseptic Technique Knowledge
متوسط Attention to Detail and Organization
ماہر Attentiveness
ماہر Basic Knowledege of Word and Excel
ماہر Basic understanding of Internet
متوسط BPO Supervision Skills
ماہر Businees Development
ماہر Call Center Experience
ماہر Clear and Effective Communication
ماہر Composition Knowledge
ماہر Computer Operator
ماہر Conservation Awareness
ماہر Content Management
ماہر Counter Billing
متوسط Customer Focus
متوسط Data Miniing
متوسط Database Management 
ابتدائی DTV
ابتدائی eBay Sales
ابتدائی eCommerce SEO
ماہر Excellent Communications Skills
ماہر Excellent speaking skills in the target language
ماہر Exceptional Communication/Sales skills
ماہر Fluency in SPOKEN and written English.
ماہر Fluent English speaker
ماہر Fluent i English
ماہر Gynecology Consultancy
ماہر Handling Assignments
ماہر Internet Services
ابتدائی Keyword Analysis
متوسط Listening Phone Skill
ابتدائی Listings
ماہر Live Chat Handling
متوسط Marketing Capabilities
ماہر Medical Activity
متوسط Must Be Able Speak English Fluently
ماہر Must Be Able Speak English Fluently And
متوسط Negotiation Skills
متوسط Operational Task Handling
متوسط Operational Tasks Handling
متوسط PDF

زبانیں

ماہر اردو
ماہر انگریزی