خلاصہ

Seeking a position in competitive organization to devote my energetic and professional capabilities as a problem solving, decision making managing human resource and computer expert.

تجربہ

کمپنی کا لوگو
General Banking Officer
MCB Bank Limited
جنوری ۲۰۲۲ - موجودہ | Sargodha, Pakistan

To ensure transfer and clearing on daily basis
➢ To manage domestic and foreign remittances on daily basis
➢ To manage safe locker and proper record of customer visit

کمپنی کا لوگو
Customer Support Executive
Pakistan Telecommunication Company Limited (PTCL)
جون ۲۰۱۹ - جنوری ۲۰۲۲ | Lahore, Pakistan

At PTCL, as CSE in Broadband Technical Staff my JD is to:
i. Provide trouble shooting, technical support, Product Information to the customers landing on Contact Center ensuring that their issues are resolved swiftly and professionally in the line with agreed service levels
ii. Maintain high level of customer satisfaction throughout the process from the 1st call to complete problem resolution and provide complaint reference to the customer for future correspondence.

کمپنی کا لوگو
Internee
Honda Citrus Field
مئی ۲۰۱۸ - جولائی ۲۰۱۸ | Sargodha, Pakistan

I served as an intern at Honda in 2018. I got to learn a lot about the industry, in general, and every department, in particular. In my stay of 6 weeks over there, I spent time learning how to interact with customer and how to represent your product to valuable customer. .I also worked in Sales and Accounts department also check voucher and how to place an order of new car.

تعلیم

Hailey College of Banking and Finance University of the Punjab Lahore.
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA Banking and Finance‎
Banking & Finance
CGPA 3.1/4
2020
University of the Punjab
ماسٹرز, , B.Com‎
فی صد 62%
2016
IBL ( institute of business and leadership )
انٹرمیڈیٹ / اے لیول, , I.Com‎
Commerce
فی صد 76%
2014
Misali Ravian High School
نان میٹرک, Matric in Science‎
Physics, Chemistry
مکمل
2012

پیشہ ورانہ مہارتیں

متوسط 4 Knowledge of Taxation
متوسط Accounting System Management
ابتدائی Accounting+
متوسط Accounts Administration
متوسط Adminstraitve
متوسط Analytical Skills
ابتدائی Business Development Strategies
متوسط Client Acquisition
ماہر Client Analysis
ماہر Client Service Oriented
متوسط Commercial_Banking
ماہر Committed to Customer Services
متوسط Compliance Knowledge
ماہر Correspondence Managament
متوسط Cross-Cultural Communication Skills
متوسط Data Management
متوسط Digital Communication Skills
متوسط eBay Account Handling
متوسط Finance Working
ابتدائی Inventory Accuracy
ماہر Lab Knowldge
ماہر Listening to Customers
متوسط Logical Thinking
متوسط Market Knowledge
متوسط Micorost Excel
ابتدائی Microsoft Excel
متوسط MS Excel Dashboards
متوسط Multi-tasking
متوسط Office Support
متوسط Phone Banking Skills
متوسط Prioritisation
ابتدائی Reconciliation
متوسط Record Maintenance
ماہر Relations Management
ابتدائی Social Welfare Management
ماہر Spreadsheet Navigation
ماہر Strong Communication
متوسط Taxations Knowledge
متوسط Team Leading
متوسط Telemarketing
متوسط Tracking System Monitoring
ماہر Transaction Record Management

زبانیں

متوسط انگریزی
متوسط اردو