خلاصہ

I have sufficient qualification & with in six years experience of operational excellence working in the capacity of
management in Hospitality, Corporate Sale & Retail & Operations Brande industry ''Gourmet Food's, Kitchen Cuisine'' I can utilize
many skills & my experience in management Retails Operations Hospitality and staff recruitment and provides me a
opportunity to apply all my organizational experience I gained over time, to grow and to contribute in the most effective
manner by being a key and an effective team player with unlimited loyalty and commitment.

تجربہ

کمپنی کا لوگو
Manager Locations
Kitchen Cuisine
اگست ۲۰۱۷ - موجودہ | Lahore, Pakistan

I am currently working here as a project location's manager in operation. working in management the developed SOPs and KPIs work Instructions as per and working KITCHEN CUISINE Retail and corporate Projects Nestle Pakistan Mess, and Packages Mall Cafeteria & KC GRILL Restaurant.
Responsibilities
Driving and maximizing the sales and profitability of the projects to achieve growth.
Monitoring and reviewing staff and project performance on regular basis.
Ensuring timely staff training of both existing and newly joiners at outlets.
Performed regular checks with relevance to the quality of food items to ensure proper hygiene and quality consistency at all times.
Responsible tracking inventory and ordering supplies, managing daily preparation of menu items, managing staff to ensure that each and every order is served properly and timely.
At the close of each day, all reconcile receipts, cash intake, and tips, and lock up cash and other financial records into the safe.
Recruit, training, and supervising restaurant staff.
Handling paperwork and other administrative duties.
Maintained stock levels and order vendors supplies when necessary.
Managing the budget and keep relevant statistical and financial records.
Ensuring that the restaurant complies with all health, safety, and licensing regulations.
Handling complaints, conflicts, questions, and suggestions from restaurant customers and employees.
Handling retail operations across branches along with managing relevant financial aspects as well Strong liaising with senior management and coordination with retail team for increasing productivity.

کمپنی کا لوگو
Operation Manager
Delica - Fresh & Pure
جولائی ۲۰۱۹ - نومبر ۲۰۲۰ | Lahore, Pakistan

Regularly review sales data and create reports for senior-level officers.

Develop sales and marketing strategies to drive sales growth in the assigned area.

Manage the sales team for sales growth and revenue enhancement.

Conduct market research to understand competitors and market trends.

Provide innovative ideas and suggestions to improve the market presence.

Maintain relationship with existing customers for repeat business.

Build sales culture and sale centric atmosphere among the team members.

Provide trainings, educational workshops and challenging opportunities for enhancing career growth of employees.

Conduct business plan review meetings with sales team.

Develop creative promotional strategies to attract more customers.

Develop performance improvement plan for sales team to meet performance goals.

Maintaining and increasing sales of companys products.

Reaching the targets and goals set of assigned area.

Servicing the needs of existing customers.

Increasing business opportunities through various routes to market strategies.

Setting sales targets for individual reps and team as a whole.

Developing sales strategies and setting targets.

Monitoring his teams performance and motivating them to reach targets.

Collecting customer feedback and market research.

Keeping up to date with products and competitors activities.

Explore and expand numeric coverage of assigned area.

Plan market visits to assist sales team.

Market targets (Sales/Numeric distribution/Availability etc.) on daily basis

کمپنی کا لوگو
Asst Manager & Branch Manager
Gourmet Foods Pakistan
فروری ۲۰۱۴ - جولائی ۲۰۱٦ | Lahore, Pakistan

Working as a Manager.ResponsibilitiesOverall Branch accountability for growing the sales and profitability throughout each area of the Branches.Managing teams to deliver SOP's and compliance throughout the operation, as well as delivering excellent standards of customer service.Perform regular checks with relevance to the quality of food items to ensure proper hygiene and quality consistency at all times.As the Store Manager, supervise the operational and organizational standards of the store.Main duties will include undertaking administrative tasks, monitoring daily & monthly inventory stock lock values levels, and developing business strategies.Value added B2B relationship management with multinational and local brands like Pepsi,Nestle,Engro foods,Unilever,Lengnese,Adams,Salmans,Youngs,Mitchells and Fauji Foods Cereals and others vendors.Preparing and arranging promotional displays of the products Maximizing sales through effective merchandising.Leading by example in all aspects of the role Recruiting, training, supervising and appraising staff Maintaining accurate statistical and financial records Creating a combination of real value for money and outstanding customer services.

تعلیم

University of the Punjab
ماسٹرز, ماسٹرز ان کامرس, ‎
Business Communication, Financial Management, Principles Of Marketing, Statistics And Probability
2024
University of the Punjab
بیچلرز, بیچلرز ان آرٹس, graduated‎
English, Journalism, Persian
درجہ B+
2019
BISE
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Accounting, Intoruction To Bussiness, Economist
درجہ B
2015
BISE
میٹرک / او لیول, سائنس, matric‎
Biology, Physics, Chemistry
درجہ B+
2012

پیشہ ورانہ مہارتیں

ماہر Business Knowledge
متوسط Cash Flow Management
متوسط Concept of Operations
متوسط Customers Services
متوسط Food Labelling
ماہر Food Safety
ماہر Inventory Management
ماہر MS Office
ماہر Personal Responsibility
ماہر Projects Monitoring
ماہر Sale & Retail
متوسط Stock Management
متوسط Team Management
ماہر Time Management
متوسط Vendor Management

زبانیں

ماہر انگریزی
ماہر اردو