Performs periodic and as-needed inventory of office equipment and supplies. Responsible for managing day-to-day human resource and financial activities like managing payroll, handling attendance sheets, managing financial ledgers, advertising job openings, identifying manpower requirements, creating job descriptions, orientation, and handling training sessions.

 Plan and organize activities and coordinate communications with internal and external stakeholders (nationally/internationally)                   
Maintain and circulate a variety of records, lists and files including confidential materials
Prepare letters, reports, memorandum and other materials
Coordinate with Communications Department for press releases etc.
Manage and organize conferences, workshops and seminars and assist program staff where required.
 Creates and revises systems and procedures by analyzing operating practices, record keeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
 Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
Provides information by answering questions and requests

Core Competencies:

Extensive information on the techniques and methodologies of corporate correspondence, communication, promoting and advertising information.
Helping the program executives with key direction of correspondence in departments introducing a predictable corporate picture.
Helps with executing maximum improvement proportions of the venture to accomplice organizations with regards to correspondence and Personnel relations that is trainings, workshops and comprehensive information on advertising systems and strategies.
Skilled in utilizing Microsoft Office applications, content administration frameworks.
 Attention to detail with magnificent oral, composed and altering abilities.
Excellent cooperative person with great administration and communication abilities within and outside organization.
Self-propelled, dynamic with remarkable association, arranging and coordination abilities, capacity to perform various projects and work freely.
Coordination with new and existing representatives and stakeholders.
Coordination and communication with Development Managers/Other Departments, CFT members.

Quality Assurance Specialist:
• Assisted the manager in creating programs for trainees to maintain quality standards; develop, recommend and monitor corrective and preventive actions. • Prepare reports to communicate outcomes of quality activities and assure ongoing compliance with quality and industry regulatory requirements. • Develop, recommend and monitor corrective and preventive actions as per directions of regulatory.
                                                                                                               Customer relations and communications specialist:

Overseeing the creative and production processes and campaigns with successful execution.
Participate in a variety of special projects as requested, including explorations of system or process improvements, new retention categories, and joint projects with Customer Service.
Working with Customer Service, marketing department and Operations to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value.
Developed and implemented strategic objectives to ensure achievement of profitability goals and a high level of client satisfaction and strong follow ups with Business.

 Customer Communication Officer:
         Handle customer inquiries, complaints, billing questions and payment          extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.

• Handling parent’s concerns on daily basis.
• Conducting class tests and evaluating the performance
• To create a healthy classroom environment, to foster positive learning.
• Overall coordination between HR department and management
• Maintain healthy atmosphere and making policies and regulations