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خلاصہ
Multi-talented & Knows to perform professional in different grounds of business. 14 years of proven work experience and specialist in Program management, Development management, BPO Trainer, marketing, digital media marketing, Accounts, Operations & running BPO. Achievement-driven and results-oriented, interested to join professionals to learn and earn more with loyalty and hard work at honing my skills I constantly boost my expertise as well as confidence in my career.
پراجیکٹس
تجربہ
Trainer
American Language trainer, BPO projects trainer, Communications and customer handling trainer.
Motivational speaker
Director
Since 2015 till now working as a freelance businessman in BPO and digital marketing industries with Pakistan, USA and Canada’s Market. Providing them suitable call centers and digital marketing agencies for their projects.
Plus i have a very good team having Search engine optimization and Digital media marketing experts.
Front Desk Manager/ Accountant
Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Train, supervise and support office staff, including receptionists, security guards and call center agents
Schedule shifts
Ensure timely and accurate customer service
Handle complaints and specific customers requests
Troubleshoot emergencies
Monitor stock and order office supplies
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met
TEAM LEAD
Started work as a CSR after that promoted to Closer, Senior Closer, Team Lead, Project manager, and Trainer for the project, but spent long time as a team leader there
Program manager
3 Years worked with NGO Justice and Peace Commission (MSLCP)
Responsibilities: Program Manager (worked in 7 different Cities)
Worked on Human Rights, Women Rights and Labor Empowerment.
Personally Conducted Field Visits, Corner meetings, Seminars, Training workshops, follow up Meetings with large number of youth and elders of targeted areas on different assigned topics, Report writing and Minutes of meetings of all Events
Media coverage regarding patriotic or religious occasions and special days on Regional level (RWP Diocese).
