خلاصہ

Education:           BCS, BA, ACMA (Partly Qualified)

Expereince:          15 Years expereince in Banking

Departments:       Branch Operations, Centrlized Operations, ADC Operations,  P&Ps, Core Banking

Levels:                 Experience @ Branch, Region & Head Office

Organizations:       Bank of Punjab, Faysal Bank, NRSP Microfinance Bank

Started career as "Customer Services Officer", this process of learning and growing has been continuing through serving customers, improving own skills, coaching, leading. motivating team and helping them to perform beyond their potential.

پراجیکٹس

Islamic Banking Division - Operations
Currency Management - Machine Sorting
Developed AML KYC Policy, FATCA & CRS Guidelines
ADC Operations, Reconciliation & Dispute Resolution
Direct Clearing Arrangement of Microfinance Bank
Branches Support - Core Banking Upgrade

تجربہ

کمپنی کا لوگو
Area Operations Manager (Bahawalpur Region)
Faysal Bank Limited
جولائی ۲۰۱۸ - موجودہ | Bahawalpur, Pakistan

Managing overall Oprations of Bahawalpur Region Branches
Ensuring the best customer experience through skilled & motivated Team
Ensuring 24/7 uninterrupted services through ATMs 
Managing premises of all branches & ambiance at the best possible level
Identification, escalation and resolution of all branch level issues pertaining to GSD, IT & Operations 
Quarterly Assessment of Branches & Report sharing with Branches & Head Office 
Keeping the Team informed for every new change and every new requirement 
Ensuring compliance of bank's policy, prcoedure & service standards
Monitroing management of stores / record keeping at branches
Ensuring improvement in Internal Control Review & Inter Audit Ratings
Periodical Training on existing & new requirements 
Hiring & adminsitaration of Staff 

کمپنی کا لوگو
Manager Centralized Operations and Policy Procedures
NRSP Microfinance Bank Limited
اگست ۲۰۱٦ - جون ۲۰۱۸ | Bahawalpur, Pakistan

Compliance to Minutes of the Senior Managemement Committee Meeting
New products configuration testing in CBS
Developed FATCA & CRS prcoedures & guidelines for branches 
Assiting Head Operations in overall affairs of Department
Training Planning & Execution
Maintenance of Risk Register & its compliance
Response & compliance to internal, external & regualtory communications/letters 
Printer & Secuirty Stationary Management  

کمپنی کا لوگو
Manager Policy Procedure and Governance
NRSP Microfinance Bank Limited
جنوری ۲۰۱٦ - جولائی ۲۰۱٦ | Bahawalpur, Pakistan

Process & System Gap Analysis
Review of Internal Audit Reports and Compliance 
Compliance Plan to SBP Inspection 
Lasoning with other Departments and thier HODs

کمپنی کا لوگو
Manager Branch Banking Operations
NRSP Microfinance Bank
اکتوبر ۲۰۱۳ - دسمبر ۲۰۱۵ | Bahawalpur, Pakistan

Joined to Lead over all branch operation network under reporting to Head Operations (That time 60 branches, which later gorwn upto 120 branches)
Started NIFT Clearing 
Started issuance of PO/DD
Finalized Branch Operations Manual
Developed AML KYC Policy for the Bank 
Centralized Term Deposit Issuance 
Established ADC Operations, Reconciiation & Dispute Resolutin Unit
Managed monthly & quartelry training sessions

کمپنی کا لوگو
Manager Operations
Faysal Bank Limited
جنوری ۲۰۰۷ - اکتوبر ۲۰۱۳ | Multan, Pakistan

Joined Faysal Bank as Customer Services Officer in Jan 2007
Worked in Clearing, Remittances, Account Opening & Lockers
Promoted as "Customer Services Supervisor" in 2008
Promoted as "Branch Operations Manager" in 2010
As "Branch Operations Manager", served different branch in Vehari, Hasilpur & Multan
Worked as lead for Multan Region during upgradation of Core Banking System (2013)
Specially appointed to start operaions at newly operned branches (Khanewal, Mian Chunnu, Haroonabad, Hasilpur)

کمپنی کا لوگو
Cash Officer
The Bank of Punjab (BOP)
جون ۲۰۰٦ - دسمبر ۲۰۰٦ | Multan, Pakistan

Cashier Job, posted at regions Main Branch Multan Cantt.
Cash Receipts & Payments
Utility Bill Receipts 
Deposit Mobilization

تعلیم

Al-Khair University
بیچلرز, بی سی ایس / بی ایس, BCS‎
Computer Science
فی صد 80%
2003
GOVT COLLEGE OF COMMERCE MAILSI
انٹرمیڈیٹ / اے لیول, , D Com‎
Commerce
فی صد 54%
2000
Govt High School Mailsi
میٹرک / او لیول, , Matric in Science‎
Science
فی صد 73%
1998

پیشہ ورانہ مہارتیں

ماہر ADC Operations
ماہر Administration
ماہر Branch Banking Operations
ماہر Coaching & Training
ماہر Communication
ماہر Customer Services
ماہر Decision Making
متوسط Policy & Procedures
ماہر Team Management Skills

زبانیں

ماہر پنجابی
ماہر انگریزی
ماہر اردو

Yasin آپکے جاننے والے

Muhammad Adeel
NRSP Microfinance Bank Ltd
Tauqeer hassan Khan
MCB ISLAMIC BANK
Ali Malik
NRSP Microfinance Bank Limited