I am having 8+ years of overall experience with focused on growing in the field of Human Resources with strong written and oral communication skills. I have been actively involved in Coordination, Staff Grievances, Employees Engagement, Policies Making, Recruitment & Selection, Motivation, Staff retention, Coordination with Line Departments (EOBI, ESSI, Health, and other stakeholders). Dealing EOBI, Insurance Issues, Record Keeping, Data Analysis, Capacity Building of Staff, Performance Management, Community, Motivation, and in Conflict Resolution.
- Empowered the business managers by assisting in hiring the best-fitted
field & office staff
- Consulting with line management and provide daily HR guidance
- Analyzing trends and metrics with the HR department
- Work closely with management and employees to improve
work relationships, build morale and increase productivity and retention
- Empowered the business managers by assisting in hiring the
- Increased employee engagement by proposing, organizing, and
executing the engagement activities at the regional level
- Managed and updated the HRIS
- Facilitated new hire orientation and onboarding
- Deal with employee\\\'s request regarding human resources issues, rules,
and regulations
- Assist in payroll preparation by providing relevant data (absences,
bonus, leaves, etc.)
- Setting up / Update / Forward email addresses for new employees
and resigned employees
Managed and updated the HRIS
- Facilitated new hire orientation and onboarding
- Deal with employee\\\'s request regarding human resources issues, rules,
and regulations
- Assist in payroll preparation by providing relevant data (absences,
bonus, leaves, etc.)
- Setting up / Update / Forward email addresses for new employees
and resigned employees
- Be in charge of running and managing the call center daily
- Monitor all calls to ensure that due procedures and quality
standards are strictly adhered to
- Provides statistical and performance feedback and
coaching on a regular basis to each team member
- Addresses disciplinary and/or performance problems according
to company policy
- Submit regular reports to management and seek new ideas and
strategies to improve performance at the call center