خلاصہ

To work in a professional environment contributing towards the development and growth of a challenging organization where harmonize my skills with a progressively oriented company's vision resulting in mutually beneficial relationships according to my capabilities and To gain the position in an organization wherein my skills will make a notable contribution towards the growth of the organization.


تجربہ

کمپنی کا لوگو
Debt Collector
Cedar Financial
ستمبر ۲۰۱۹ - موجودہ | Lahore, Pakistan

Working as a debt collector in collection agency and recovering the debts.
- Managing the finance to resolve debts through all amicable ways.
- Planning course of action to recover outstanding payments.
- Coordinating the attorneys to resolve consumer debts.
- Tracing the information through every mean to have updated contact details of consumers.
- Create trust relationships with debtors when possible to avoid future issues.
- Skip tracing consumer details throught various online data bases.

کمپنی کا لوگو
CSE
Dryve
جنوری ۲۰۱۹ - ستمبر ۲۰۱۹ | Lahore, Pakistan

Worked as an inbound Customer Support Executive in a car rental company functional in different states of US* - Coordination with renteir clients via calls and emails. - Assisting the matters related to road trips and rideshare companies working in the authorized states etc. - Coordinating the relevant inssurance and road side assistance vendors. - Reporting and escalating the issues promtly to the concerning departments. - Actively supporting in live chats as well.

کمپنی کا لوگو
CSR (E-mail Support Executive)
Mindbridge Pvt. ltd
جنوری ۲۰۱۸ - دسمبر ۲۰۱۸ | Lahore, Pakistan

- Customer satisfaction. - Coordination with clients. - Data Compiling And Maintenance - Complain Handling. - Resolving all sorts of issues regarding Uber app users. - Providing all information regarding the App usage. - Ability to resolve all Uber driver concerns.

کمپنی کا لوگو
CRO (Customer Representative Officer)
Stylo Shoes
اپریل ۲۰۱٦ - دسمبر ۲۰۱۷ | Lahore, Pakistan

- Customer Satisfaction. - Complain Handling. - Online Sales. - Coordination with other departments. - Membership Card Activations. - Customer Feedback Calls - Data Compiling And Maintaines - Co-ordination With All Outlets.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان آرٹس, Graduation‎
English Literature, Political Science, Statistics
درجہ C+
2015
BISE
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), Intermediate‎
English Literature, Political Science, Statistics
درجہ B
2013
BISE
میٹرک / او لیول, سائنس, ‎
English Literature, Political Science, Statistics
درجہ A
2010

پیشہ ورانہ مہارتیں

ماہر call center
ماہر Ability to Use Positive Language
ماہر Active Listening Skills
متوسط Attentiveness
ماہر Basic understanding of Internet
ماہر Computer Literacy
ماہر Conservation Awareness
متوسط Content Audting
متوسط Creative Writing
ماہر Data Miniing
ماہر Database Management 
ماہر Excellent speaking skills in the target language
ماہر Handling Assignments
ماہر Inbound Call Center
ماہر Medical Activity
ماہر Native English Speaking
ماہر Production Quality Monitoring
ماہر Pursuing News Stories
ماہر Quality Control Processes Command
ماہر Record Keeping
ماہر Reliable
ماہر Service Oriented
ماہر Spreadsheet Navigation
ماہر Tracking System Monitoring
ماہر عمليات خدمة العملاء

زبانیں

ماہر انگریزی
ماہر پنجابی
ماہر اردو

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