A fulltime focused position in an organization that unites opportunities of professional growth, performance and advancement through training and challenging assignments. I am determined and ready to work as hard as it requires in achieving the goals of the organization.
Main responsibilities included:
Handling of Teller Services Counters which includes processing Cash, Clearing, Collections & Remittances (Pay Orders, Drafts) both Local & Foreign Currency, utility bills, inward / outward collections.
Payments to Western Union customers after approvals are in place.
Payment of Home Remittance Transactions.
Processing of W H Tax, Account to Account Transfers, FCY Conversion.
Handling / replenishment of ATM and ATM claims.
Daily Vouchers and ITJ checking
Ensure that all services are provided within the established Turnaround Time.
To process work to ensure time and quality standards are met in accordance with SOP/Ops Manual/Local regulations.
Ensure that instructions contained in Exchange Control Manual are adhered to at all times.
Ensure strict compliance to SBP prudential regulations.
Be fully conversant with the Anti-Money Laundering & Know your customer policy of the bank in order to track & report suspicious transactions to Money Laundering Reporting Officer' of the Branch.
Co-ordinate with Cashier / BOM to achieve quality and productivity standards.
Maintain records for the department to furnish accurate MIS reports to HO and returns to SBP.
Maintain strict vigil in order to track suspicious transactions through Cash, Clearing Remittance & Collection instruments.
Ensure that notes are sorted and documented in accordance in with SBP directives.
To inculcate positive attitude and Customer comes first' approach in all endeavors related to both Internal & External customers.
Ensure that all SBP, HO and other regulatory reports are prepared for sending to the respective departments on or before due dates.
Ensure strict compliance of Operations Manual, SOPs and ADM.
Ensure that income is correctly accounted for in accordance with guidelines of OPM & APPM.
Manage ATM as per SOP & Guidelines and SBP directives.
Assume responsibilities of Cashier /BOM as and when required
Worked as an Administration Officer, having the following responsibilities:
• Attendance Management.
• Appointment Letters and Confirmation.
• Job Portal.
• Maintaining personal files of employees.
• Employee Relations.