To contribute my creative and administrative qualities too effectively and efficiently see projects from concept to completion, while achieving maximum results for the client.
To make framework in MS excel, to calculate performance of all departments that have direct link with customer, to measure and report upon the service performance against agreed service levels, timely rollout reports and follow-ups with stakeholders to ensure all the weak areas are looked in to for Improvement, to ensure branch coordination to make the staff understand results of client satisfaction, to ensure the highest standards in data quality and reporting timelines, to implement Shariah Governance framework across the bank and to implement automation tools to all reporting MIS.
Project managing, creating marketing campaigns, contributing to the annual sales and internal marketing program.
Tax Collection, Cheque clearing, Performed debit, credit and total accounts on computer spreadsheets/databases.