خلاصہ

Manager and administrator professional with more than sixteen years combined experience in administration, sales and marketing roles for the corporate industry, overseeing databases and developing productive relationships with vendors. Skilled in leading sales teams to penetrate new markets with latest IT products to achieve sales goals.

تجربہ

کمپنی کا لوگو
Head of Operations and Marketing
KnS Institute of Business Studies
جون ۲۰۲۳ - موجودہ | Karachi, Pakistan

کمپنی کا لوگو
Center Manager
Aptech Computer Education
اگست ۲۰۱۹ - جون ۲۰۲۳ | Karachi, Pakistan

Reported directly to the CEO regarding quarter and annual sales growth. Organized and managed the Faculty, Administration, Marketing and Career Counselor team to achieve the required targets.
Create a warm, welcoming and friendly student centric branch environment.
Provide inspiration and leadership to the branch staff daily through one on one coaching, morning huddles and end of day meetings.
Ensure effective lobby and line management to deliver exceptional student service.
Plan, organize and coordinate daily sales, service and operations management processes.

کمپنی کا لوگو
Marketing Manager
Aptech Computer Education
جون ۲۰۱۴ - جولائی ۲۰۱۹ | Karachi, Pakistan


Reported directly to the CEO regarding quarter and annual sales growth. Organized and managed the Career Counselor and Marketing team to achieve the required sales targets.
Calculated sales forecasts for newly launched products – Defined the financial budget and targets for new sales projects.
Worked on more than one sales project at a same time.
Marketing planning & promotional campaigns
Plan & organized different IT workshops & channel trainings.
Sourced and vetted new vendors to meet purchasing needs.
Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Evaluated supplier performance and worked with representatives to resolve issues.
Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.

کمپنی کا لوگو
Sales Manager
ستمبر ۲۰۱۲ - ستمبر ۲۰۱۳ | Karachi, Pakistan

Reported directly to the CEO regarding annual sales growth. Organized and managed the sales team to achieve the required sales targets.
Analyzed competitive products in terms of reliability and features.
Calculated sales forecasts for newly launched products – Defined the financial budget and targets for new sales projects.
Trained new members of the sales force – Monitored the performance of different personnel associated with a project and compare it to the month’s objectives.
Worked on more than one sales project at a same time.
Marketing planning & promotional campaigns
Maximize marketing results by planning & offering customized trainings on Cisco, Microsoft & Linux platforms
Plan & organized different IT workshops & channel trainings in collaboration with Microsoft Corporation, New Horizons Pakistan premier partners.
Supervise a team of marketing/sales executives supporting selling IT certifications to corporate & students.
Develop & maintain strategic relationship with corporate clients.

کمپنی کا لوگو
Assistant Manager Marketing
جون ۲۰۰۷ - ستمبر ۲۰۱۲ | Karachi, Pakistan

Managing and training a hardworking, results-oriented sales force. Helping with several management functions to support sales functions.
Represented the firm at sales shows and exhibitions.
Communicated with clients and merchants to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback.Reviewed entire inventory lists on a daily basis to keep track of inventory flow.
Identified resource requirements and assigned responsibilities to different sales staff through proper coordination.
Helped in resolving critical issues related to sales, and escalated important matters to upper management.
Prepared client surveys for sales projects – Evaluated several areas of improvements in current sales techniques.
Maximize marketing results by planning & offering customized trainings on Cisco, Microsoft & Linux platforms
Plan & organized different IT workshops & channel trainings in collaboration with Microsoft Corporation, CTTC premier partners.
Responsible for organizing seminars on Cisco, Microsoft & Wireless certification courses on monthly basis.
Successfully developed & maintained partnerships with internationally recognized companies like Microsoft.
Increased coordination with all clients to resolve their issues, new programs & other activities through introducing & administering HELPDESK services
Attended various trainings on Microsoft platform regarding sales promotions & strategic relationship.

تعلیم

University of Karachi
بیچلرز, بیچلرز ان کامرس, Bachelors in Commerce‎
درجہ B
2010

پیشہ ورانہ مہارتیں

ماہر Leadership
ماہر Sales
ماہر Academic Administration
متوسط Academic Consulting
ماہر Account Reporting
ماہر Accounts Administration
ماہر Admin Skils
ماہر Administration Tasks
ابتدائی Adobe Photoshop 
ماہر Aesthetic Procedures Knowledge
ماہر Amazon Cloud Front
ماہر Amin Management
متوسط Analytical Reports
ماہر Analytical Skills
ماہر Answering Inquiries
ماہر Associate Marketing
ماہر B2B Business Development
ماہر B2B Marketing Strategies
ماہر Bank Assurance
ماہر Barter
ماہر BDMS
متوسط Bilingual Communication Skills
ماہر Bio Surgery
ماہر Boutique Knowledge
ماہر Branch Operations Management
ماہر Branch Support.
متوسط Brand Awareness
ماہر Brand Management
ماہر British Accents
ماہر Budget Development
ماہر Business Development
ماہر Business Development Skills
ماہر Business Development Process
ماہر Business Development Process 1
ماہر Business Development Strategies
ماہر Business Dnvelopment
ماہر Business Networking
متوسط Business Partnerships
ماہر Business Strategy
ماہر Call Headlining
متوسط Canva
متوسط Cash Flow Management
ماہر Classroom Management
ابتدائی Client Acquisition Skills
ماہر Client Dealing
ماہر Client Followup
ماہر Client Management
ماہر Client Manager
ماہر Client Relationship Maintaining
ماہر Closing

سفارشات

جنرک پلیس ہولڈر کی تصویر
Muhammad Shaikh
HEAD OF THE DEPARTMENT, SAYLANI MASS IT TRAINING PROGRAM
میں آپکے ساتھ زیرِتعلیم University of Karachi

Muhammad is the kind of leader any company would be lucky to have. A true asset.