Manager and administrator professional with more than sixteen years combined experience in administration, sales and marketing roles for the corporate industry, overseeing databases and developing productive relationships with vendors. Skilled in leading sales teams to penetrate new markets with latest IT products to achieve sales goals.
Reported directly to the CEO regarding quarter and annual sales growth. Organized and managed the Faculty, Administration, Marketing and Career Counselor team to achieve the required targets.
Create a warm, welcoming and friendly student centric branch environment.
Provide inspiration and leadership to the branch staff daily through one on one coaching, morning huddles and end of day meetings.
Ensure effective lobby and line management to deliver exceptional student service.
Plan, organize and coordinate daily sales, service and operations management processes.
Reported directly to the CEO regarding quarter and annual sales growth. Organized and managed the Career Counselor and Marketing team to achieve the required sales targets.
Calculated sales forecasts for newly launched products – Defined the financial budget and targets for new sales projects.
Worked on more than one sales project at a same time.
Marketing planning & promotional campaigns
Plan & organized different IT workshops & channel trainings.
Sourced and vetted new vendors to meet purchasing needs.
Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Evaluated supplier performance and worked with representatives to resolve issues.
Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.
Reported directly to the CEO regarding annual sales growth. Organized and managed the sales team to achieve the required sales targets.
Analyzed competitive products in terms of reliability and features.
Calculated sales forecasts for newly launched products – Defined the financial budget and targets for new sales projects.
Trained new members of the sales force – Monitored the performance of different personnel associated with a project and compare it to the month’s objectives.
Worked on more than one sales project at a same time.
Marketing planning & promotional campaigns
Maximize marketing results by planning & offering customized trainings on Cisco, Microsoft & Linux platforms
Plan & organized different IT workshops & channel trainings in collaboration with Microsoft Corporation, New Horizons Pakistan premier partners.
Supervise a team of marketing/sales executives supporting selling IT certifications to corporate & students.
Develop & maintain strategic relationship with corporate clients.
Managing and training a hardworking, results-oriented sales force. Helping with several management functions to support sales functions.
Represented the firm at sales shows and exhibitions.
Communicated with clients and merchants to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback.Reviewed entire inventory lists on a daily basis to keep track of inventory flow.
Identified resource requirements and assigned responsibilities to different sales staff through proper coordination.
Helped in resolving critical issues related to sales, and escalated important matters to upper management.
Prepared client surveys for sales projects – Evaluated several areas of improvements in current sales techniques.
Maximize marketing results by planning & offering customized trainings on Cisco, Microsoft & Linux platforms
Plan & organized different IT workshops & channel trainings in collaboration with Microsoft Corporation, CTTC premier partners.
Responsible for organizing seminars on Cisco, Microsoft & Wireless certification courses on monthly basis.
Successfully developed & maintained partnerships with internationally recognized companies like Microsoft.
Increased coordination with all clients to resolve their issues, new programs & other activities through introducing & administering HELPDESK services
Attended various trainings on Microsoft platform regarding sales promotions & strategic relationship.
Muhammad is the kind of leader any company would be lucky to have. A true asset.