خلاصہ

My professional qualifications and skills era of 08 years in diverse professional categories and groomed accordingly with wonderful experiences with associations of expertise management and achieved the desired results.

Recently, being In-charge Services Operations I, involved myself to stable/develop the infrastructure of Daewoo-Services Operations for desired outcomes for major 50 Terminals / Sub-Terminals nationwide. Also responsible for SVC-Operational Strategically and competitive Planning with the effective execution of Warehouses / Inventory systems / Procurement for FMCG and accordingly transportation with cost efficient results also associated for Customer Services / Monitoring .Restaurants, Food Chains / responsible for Exclusive central agreements with different FMCG for EBS and Restaurant Operations / Management.

Previously, I was assigned as Restaurant Manager/Brand Manager at Daewoo DastarKhwan Family Restaurant Chowk Bahadurpur Rahim Yar Khan.
Preceded era was served as Restaurant General Manager Pizza/Brand Manager at Pizza Track Multan, Assistant Manager Pizza Hut Pakistan and Manager Operations at Shel wood Gujranwala.

تجربہ

کمپنی کا لوگو
Head of Retail Operations & Customer Services
Daewoo Pakistan Express Bus Service Limited
اکتوبر ۲۰۱۴ - موجودہ | Lahore, Pakistan

 Overall administration of department’s operations nationwide
 Responsible of strategic planning and decision making which includes preparation of sales budgets, preparation of marketing plans, new site selections & human resource planning etc.
 Responsible of achieving the sales budgeted targets through different sales channels.
 Forecasting, planning and monitoring inventory levels of stores
 Planning, organizing and directing Managers & In charges to ensure the highest degree of guests’ satisfaction by ensuring Customer Maniac culture.
 Increases management\'s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions.
 Maintains quality service by establishing and enforcing organization’s standards.
 Maintains safe, secure, and healthy environment by establishing and enforcing sanitation, cleaning standards and procedures
 Making / implementation of new Menu & food serving plans / circulars relevant to change in, In Buses food serving policies according to weather condition, and change in menu etc
 Checking of food quality, ensure serving of best quality products & food to the passengers
 Sample recipe trial and proposition regarding improvement in existing refreshment, food & Menus
 Manage ,handle & removal of complaints by passengers
 Controls costs by maintaining portion control and quantities of preparation; minimizing wastages; ensuring high quality.
 Sub let of Restaurants &Tuck shops to vendors according to company’s policy.

کمپنی کا لوگو
Restaurant Manager
Daewoo DastarKhwan Family Restaurant
ستمبر ۲۰۱۳ - ستمبر ۲۰۱۴ | Rahimyar khan, Pakistan

تعلیم

GIFT University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing Management
CGPA 3.4/4
2007

پیشہ ورانہ مہارتیں

ماہر Corporate - Procurement / Administration Departmen
ماہر Export Development
ماہر Institutional Selling
ماہر Knowledge of FMCG
ماہر Managerial Skills
ماہر Relations Management
ماہر Retailers
ماہر مبيعات القناة
ماہر مبيعات المشاركة

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