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خلاصہ
I am a well-qualified Supply Chain Professional with over 6 years of experience in Vendor Management; E-Commerce (Vendor Evaluation, Price Negotiation, Price Comparisons, Online Catalog Management, SOP Designing) IT Life Cycle Management (Key account Management, Project management, SaaS Program) Textile Industry (Costing, Vendor Relations, Procurement, Alliance Marketing) in local and International markets. I have an ability to grow with a job, handle responsibility and build positive relationships with work colleagues, customers and vendors at all levels.
پراجیکٹس
تجربہ
Operations Analyst
Assisting mid-level and senior sales representatives in managing client
accounts
Maintaining Customer Relationships
Identification of key unique functions and incorporate new business
needs as per the ERP Standards
Providing presentation and orientation of the in-house developed ERP
Liaison with U.S. Sales team to provide pre/post sales support
Liaison with 170+ Active Global Vendors
Improvement in Customer Experience resulting in increase in customer
spend - Annual Spend 2022 26% & 2021 22%
Business Development Manager
On boarding of new Suppliers for B2B Portal (E-Commerce), managing their contract and evaluate performance Managing and ensuring all contractual obligations are delivered on time to vendors and ensure that very best of relationships are maintained Manage merchandise inventory level for in-store & online sales Screening potential business deals by analyzing market trends Surveying and procuring the best prices pre-season for bulk buying Determine profitable suppliers and initiate business and organization partnerships to secure terms like longer credit terms and shorter lead times
Key Account Manager
Strategic sales planning and implementations
Estimate client demands and Sales forecasting.
Revenue generation and Sales Management
First point of contact for Customer Escalations
Manage Lifecycle of IT Assets
• Budgeting
• Acquiring Discounts from OEM; HP, Dell, Lenovo, Cisco etc.
• Procurement
• Asset Disposal
Quarterly Business Reviews (Procurement & Asset Disposal)
Liaison with 70+ suppliers worldwide
Managing Relationship with all on boarded OEMs (Hardware & Software)
Price benchmarking exercise
Developing Process Flows, Service Operations Guide (SOG)
Marketing Operations Executive
Marketing Research Analysis
Collateral Marketing
Observance of Customer Psycho graphics & Demographics
Daily Reporting, Analysis and Presentation of Nationwide Sales, Customer Satisfaction Survey, Product Promotion
Monthly Competitive Analysis
Vendor Management
Additional Accomplishments:
Audit on Promo Formulation
Alliances Generation
Achievements:
Formulated a Promo ‘Every payer is a Winner’
Generated following Alliances
Shahid Khan Afridi (Men’s Wear)
Dominos
Bissino
Dreamworld Resorts
Floor Supervisor - MFS
Reporting Activity Reports on daily & monthly basis
Maintaining All MFS (South Region) Activity Report
Deliver Real Time Resolution on any Complain
Follow Churn Control Strategy
Strategic co-ordination with all departments (FEU, CRM, Sales Channel Partners – South)
Floor Supervisor
Accountable for Daily Opening & Closing Reports
Overseeing & handling administrative issues of Flagship Store
Handling and resolving escalated issues
Ensuring teams are updated on all process, policies & guidelines
Performance monitoring of Team
Workforce Management
Churn control analysis
Co-ordination with all departments (FEU, CRM, Sales & Distribution)
