1. Alchemative Pvt Ltd
Client Support Specialist
Handling multiple backend websites - Shopify platform
Nishat Linen, Outfitters, Ammara Khan, Ethnic, Republic Women Wear Etc.
2. Blue East Pvt Ltd (Orient Group of Companies)
Senior Executive Operations (Team Lead Operations)
Vendor Management (E-Com Vendors JIT Model Operations)
Complete process handling and training (If necessary)
Warehouse related matters
Vendor end stock
Inhouse stock
Courier /Logistics Management
TCS, LCS, M&P, Trax, Daewoo, TM-Delx, TM-Cargo, PCS
E-Com Operations Management
Order Processing Reporting Finance Working support Reconciliation of vendor payments etc.
3. M&P Courier and Logistics
Assistant Manager E-COM COD Operations
Handing of undelivered shipments
Coordinating with origin regarding NCI (New Consignee Information)
Backend related operations working
Supporting with manager operations in field related matters
Lead the team of 6 members
4. TCS Pvt LTD
Assistant Manager (Operations)
Monitoring KPIs
Handling systematic issues of department
Complaint Desk
Managing new and previous clients need regarding the complete remaking and changing of their E commerce stores. Offline and online both.
Vendor, logistics and dispatch managment
Managing backend Operations
Manage all type of operations activities regarding distribution and supply managment
Working on operations related reports