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خلاصہ
Dynamic eCommerce Manager with demonstrated capacity to effectively manage a variety of projects.Excellent ability to develop team rapport and assessment of company needs. Experience defining project specifications, establishing project goals, and deliverables, communicating objectives to inter-disciplinary teams, committees,and Board of Directors.
تجربہ
Head Of E-COMMERCE
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Deputy Manager E-Commerce
Managing brands of Master Group of industires including MoltyHome, Celeste Home Fashion, Offisys, DuraFoam.Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.Monitor campaign budgets.Coordinate with advertising and media experts to improve marketing results.Identify the latest trends and technologies affecting our industry.Evaluate important metrics that affect our website traffic, service quotas, and target audience.Work with your team to brainstorm new and innovative growth strategies.Oversaw cash management operations and alternative delivery methods for clients.Website Management.Product management on Website including Sale campaigns.Lead and manage multiple portal projects.Handling online orders processing and Returns.Working with online market places like Daraz, Olx Mall, Alfa Mall, Jomo.Digital Marketing and product forcasting.Managing Social media.Managing the accounts of Websites.Prepare accurate reports on our marketing campaign’s overall performance.
Manager E-COMMERCE AND CUSTOMER SERVICES
Heading the operations of Ecommerce and customer services.
Successfully launched Sifa.pk
Develop the inhouse ecommerce structure including ecom, Customer services, and warehouse team.
Managed the outsource team for website development.
Onboard the courier companies on website.
Worked with online market places link Laam, instamall.
Plan and manage long term projects for all internet eCommerce operations.
Collaboratively developed a custom website fostering talent in creating user-friendly interfaces.
Digital Marketing and product forcasting.
Managed the warehouse directly.
Manager E-Commerce
Leading the operations of Ecommerce and website.
Achieve the highest sale numbers of 120M+
Managed the 30K order dispatches in a month.
Managed strategic site redesign to improve brand messaging, engage new users, and improve conversion. Resulted in 19% increase in AOV, 8% increase in visit duration, 3% decrease in bounce rate.
Proven interpersonal and motivational ability ensure a strong team approach and the attainment of maximum performance levels and productivity. Managed all electronic delivery channels, including commercial webbased online banking.
Developed and implemented internal cross-functional training programs for the Departmant.
Oversaw cash management operations and alternative delivery methods for clients.
Website Management.
Product management on Website.
Lead and manage multiple portal projects. ▪ Handling online orders processing and Returns ▪ Manage customer’s expectation with skillful communication step.
E commerce Assistant Manager
Leading roles
E Commerce Executive
