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خلاصہ
Experienced Counter Service Officer with a demonstrated history of working in Banking industry. Skilled in Financial Service, Time management,Professionalism,Decision making,Quality focus,Knowledge of financial software, PHP, C++, Communication, Databases, and Presentation Skills. Strong support professional with a MCS focused in Computer/Information Technology from Hazara University.
تجربہ
CSO
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Micro Finance Officer
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Loan Officer
Research and evaluate the financial status of the person applying for a loan.Evaluate the credit value by processing the loan applications and documents within particular limits.Interview the loan applicants to determine their financial eligibility and prepare the feasibility report for granting loans.Determine all applicable metrics and ratios and set up debt payment plans.Communicate with the clients to provide information and to forward their loan requests.Approve loans for eligible applicants and reject the ones who are not eligible. Justify the approvals/rejection decisions by filing reports about the same.Complete loan agreements and counsel clients on limitations and policies.Have an excellent understanding of the different types of loans and other financial services.Maintain and update loan files and accounts records.
Customer Care Executive
Greet customers warmly and ascertain problem or reason for callingCancel or upgrade accountsAssist with placement of orders, refunds, or exchangesAdvise on company informationTake payment information and other pertinent information such as addresses and phone numbersPlace or cancel ordersAnswer questions about warranties or terms of saleAct as the company gatekeeperSuggest solutions when a product malfunctionsHandle product recallsAttempt to persuade customer to reconsider cancellationInform customer of deals and promotionsSell products and services
