خلاصہ

I am an open-minded individual with a proven track record in IT field. I have strong technical skills as well as excellent interpersonal skills. I am eager to be challenged in order to grow and improve my communication and professional IT skills gained through previous experiences in the IT sector.

پراجیکٹس

Online Pharmacy Android Application
Cafe Application (Based on Andriod and Laravel Development)

تجربہ

کمپنی کا لوگو
Associate Advance Support Engineer
Oracle Corporation
جون ۲۰۲۱ - موجودہ | Lahore, Pakistan

Worked as Application Support Engineer on CRM application (Siebel) for Mobilink-Jazz.
Handled Incidents/SRs within the timeframe and meets customer satisfaction.
Ensured Compliance of ITIL processes to PMO, Risk, Audit, and architecture guidelines Managed ticketed query system and ensuring a comprehensive database of queries and resolutions are kept up to date.
Designed and delivered service solutions for Managed Service customers for change requests.
Resolving functional trouble tickets and data issues related to the SIEBEL CRM database. (JIRA, Maximo) Technical Proficiencies: Siebel, Tibco, Oracle 11g, Application Server, Gateway Server, Workflow management, Virtualization, VMWare, Order Management, Stored procedures, triggers, scheduled events, Integration with third-party modules, Linux, ITIL framework, SLA, On-site customer advisor, CRM development and Integration
Database Support
SQL Scripting for Client Reports 
Procedures Debugging
Performance Tuning for SQL's
Oracle 11g Database Administration
Database Instance Management
Users Management
Database Resource Management
Memory Management
Customer Relation Management (CRM)

کمپنی کا لوگو
Web Management Executive
zameen.com
فروری ۲۰۱۸ - جون ۲۰۲۱ | Lahore, Pakistan

Forward-thinking operations executive with a passion for making companies the best they can be. Over 3 years of experience overseeing staff, budgets, and daily operations at large and small businesses. Extremely detail-oriented and knowledgeable of the analytics necessary to evaluate a company’s performance, as well as the means to apply those analytics to drive the company forward and maximize profit. Committed to innovation in the field of business operations and endlessly curious to find new and better ways to improve a business’s day-to-day functions and to meet its yearly goals.
 Developed corporate brand and designed multiple websites for internal companies and marketing tools using CSS, HTML, Dreamweaver, Photoshop Illustrator, company CMS portal, Domain purchasing, Web Hosting, etc.
 Responsible for site maintenance, editing, and search engine promotion.
 Responsible for creating interactive forms, emails, and presentations for sales and services.
 Created HTML/XHTML/CSS mock-ups for Account Management and Business Development needs.
 Initiated branding and all graphic design strategies for print and web use.
 CRM
 Domain Purchasing and Web Hosting
 Reporting
 Strong leader, experienced at managing a team and pushing them to meet company goals.
 Effective speaker and writer practiced at public presentations and interpersonal communications.
 Operation Management
 Business Development
 Effective speaker and writer practiced at public presentations and interpersonal communications.
 Strong leader, experienced at managing a team and pushing them to meet company goals.
 Expert at budgetary analysis and implementation of budgetary guidelines.
 Skilled problem-solver, experienced at trouble-shooting all aspects of business management.
 Innovative thinker, always searching for new and improved methodologies to improve business operations.

کمپنی کا لوگو
Web Developer
Amz International
جون ۲۰۱٦ - جولائی ۲۰۱٦ | Lahore, Pakistan

Worked as Web Developer.

تعلیم

University of Lahore
بیچلرز, , B.Sc (Hons)‎
Computer Software, Laravel, Mobile Application Development
CGPA 2.6/4
2018
Punjab College
, F.Sc Pre-Engineering‎
فی صد 60%
2012
Unique High School
, Matric in Science‎
فی صد 75%
2010

پیشہ ورانہ مہارتیں

متوسط Adobe Illustrator
متوسط Bootstrap
ابتدائی Business Developer
متوسط Business Development Process
متوسط Executive Presentation Skills
متوسط Front Office Support Experience
متوسط HTML
متوسط HTML5 
متوسط Javascript
متوسط Key Account Management
ماہر Micrsosft Excel
ماہر Problem Solving Skills
متوسط Pursuing News Stories
ماہر Written Oral and Communication

زبانیں

ماہر اردو
ماہر انگریزی

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