To Put concerted efforts towards the growth of organization where I can utilize my skills and expertise to achieve organizational objective as well as career development. Friendly, have passion to solve problems, excellent analytical abilities, enjoy dealing with people and difficult situation, a good team player and result oriented. Ability to take challenges and work out solutions.
• Motivate the all Team members for hard work and create team spirit within the members to work as one unit.
• Make policies and procedures for handling emergency situations.
• Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for smooth running of operation.
• Comply with quality assurance expectations and standards.
• Provide assistance to coworkers, ensuring they understand their tasks.
• Ability to follow a daily work schedule and observe performance of a small work group, and to react to situations requiring minor adjustments to routine.
• Ability to receive, understand, and convey applicable written or oral instructions, and to
• complete reports.
• Managing successful client relationship.
• Maintaining a high level of courtesy and accuracy.
• Responsible for building and maintaining positive customer relationships.
• Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
• Attending to ‘clients’ concerns & complaints and undertaking steps for effectively
• WondareShare Filmora
• MS Office
• Microsoft Office: Word, Excel, PowerPoint.
• Operating System: Window (XP, 7, 8, 8.1, 10) Installation and Configuration.
• Hardware and Software Installation
• Internet Searching, Browsing & E-mail etc.
Manage staff and administration
Office inquiries and demands are dealt
Maintain Sales and records
Strategies regarding marketing and sales growth for company
Travel agency firm
Promoting and managing goals of the company
Meeting profit or sales targets of international and Domestic tickets
Promoting and marketing the Hotel
Meeting profit or sales targets
Preparing promotional materials
Getting clients interested by telephonic and Facial conversation