⦁Leading marketing communications in a complex, multi-product, multi-channel and multi-business unit organisation.
⦁Leading end-to-end campaign delivery process, including leadership of teams comprising both in-house specialists
and marketing agency partners.
⦁Manage, develop and execute of marketing communications initiatives including product launches, sales collateral,
trade-shows, campaigns, social site presence, company website, public relations, internal communication, regulatory
communications and corporate events.
⦁Drive strategic internal and external communications strategy that positively affects employees’ and customers’
understanding, engagement and commitment with the result of an even stronger connection to the company and
leads to a return on investment.
⦁Ensure new communication campaigns and programs are aimed at reaching sales targets.
⦁Manage brand delivery and consistency across all markets for all product lines.
⦁Build and manage the corporate communications budget.
⦁Manage relationships with outside vendors as necessary.
⦁Drive continual process improvements and implement best practices to manage projects efficiently.

• Transformed cost centers into profit centers and launch electronic payment channels, including – telephone, IVR, Banking channel, ePay, mobile payments, Kiosk payments, work with the BoD, CEO & CFO participate in the formulation and implementation of strategies and objectives.

• Manage brand, digital marketing to meet revenue goals, executed local sales plans, targets, products & services. Oversee the execution of deliverable and performance indicators. Negotiating contracts and growth plans with internal and external stakeholders.

• Maintain excellent relationship with the channel partners/other business divisions to bring sales and quality services for the company.

• Manage marketing, branding activities and tasks. Conduct market research to determine market requirements for existing and future products. Analyse competitor activities, account history, emerging trends and understand how to create and capitalize on opportunities.

• Serves as liaison between the electronic billing provider and the organization, handles customer service issues that cannot be handled by the electronic billing provider. Coordinates marketing, implementation and provide training for the electronic billing system.

• Sales & Brand Management for new business.
• Identify and develop relationships with key Government and stakeholders.
• Proactively identify new business opportunities in line with the NTI products.
• Position the NTI as a leading provider of IT services within the government as well as private sector
• Maintain an in-depth knowledge of Company products and services
• Keep abreast of competition, competitive issues, and products related to government sector
• Monitor industry developments relating to potential business opportunities
• Develop and managing a sales funnel of active opportunities

•Provide excellent customer services according to company set standards.
•Deal effectively and efficiently with telephone enquiries in accordance with organizational procedures. Maintain security procedures and ensure that a tidy, safe environment is always maintained. Regular follow up with senior management.
•Administrative duties. Acquiring appointments, structuring appointments and appointment scheduling, optimal resource utilization, team management.
•Business Development Coordination. Planning and execution of programs, B2B sales.
•Maintained a regular MIS, ensuring compliance of various internal processes with the help of feedback procedures.
•Process improvement and implementation of cost reduction techniques

•Design marketing strategies which are suitable for every class of customers.
•Presentations and proposals to new potential clients.
•Working with the management team to prepare a core brand message, marketing strategy.
•Strengthen the customer relationship with excellent customer services
•Responsible for brand positioning and assisting Marketing Manager for brand extension.
•Create new policies for company sales.
•Interact with clients via phone, emails and face-to-face

• Gather, compile and analyze qualitative and quantitative Customers.
• Conduct routine inquiries with Team Leaders, collection and interpretation of data.
• Strengthen the customer relationship with excellent customer services
• Setting up Targets for Team.
• Application Processing and customer Follow ups.
• Document all the records of relevant information.

•Train marketing staff about company’s financial offers.
•Analyze of economic indicators and their impact on performance of the company in Market.
•Interact with clients via phone, emails and personally.
•Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.
•Supports executive management by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
•Maintaining a healthy relationship with existing customers while opening up fresh customers.
•Other duties as required.