خلاصہ

Experienced Project Manager/Coordinator and MS CRM Administrator with a demonstrated history of working in the information technology and services industry from last 6 years. Strong consulting professional skilled in Operations, Reporting & Analysis, Coordination, Team Motivation, Microsoft O365, Microsoft CRM, Project Management.

تجربہ

کمپنی کا لوگو
Assistant Manager HR/Admin/Procurement
Royal Ease Travel
جنوری ۲۰۲۱ - موجودہ | Islamabad, Pakistan

administrative tasks





·         Organizing and managing schedules and calendars for staff, managers, and senior-level officers
·         Receiving and processing communication channels, including email, phone, and physical mail
·         Offering assistance in organizing events, including ordering materials and requisitioning meeting spaces
·         Managing office management work .visas/ tickets processes of staff and management.
·         Maintaining Supplier/ vendor relationship, Offer assistance in organizing events, including ordering materials and requisitioning meeting spaces




کمپنی کا لوگو
Chief Coordinator
Royal Airport Services
نومبر ۲۰۲۰ - موجودہ | Islamabad, Pakistan

Managerial Coordination reporting to CEO and CCO.

کمپنی کا لوگو
IT Project Coordinator
Zones pk
ستمبر ۲۰۱۷ - نومبر ۲۰۲۰ | Islamabad, Pakistan

·      Define and plan the scope of the project.
·      Effective communication between all the departments.
·      Negotiate with customer and team.
·      Analyse and minimize project risk.
·      ­Monitor and motivate the employees keeping the factor of time, budget, and customer satisfaction in mind.

کمپنی کا لوگو
Coordinator to AVP
Pak Gulf Construction (Pvt) Ltd.
جولائی ۲۰۲۰ - اکتوبر ۲۰۲۰ | Islamabad, Pakistan

working directly with AVP.

کمپنی کا لوگو
Microsoft CRM Administrator
Ovex Technologies
اگست ۲۰۱۵ - ستمبر ۲۰۱۷ | Islamabad, Pakistan

Maintained CRM platform, including making changes to pick lists, fields, workflows, page layouts, advanced finds. Performed exports and imports and tests of data from the application as requested.
Converted raw data into acceptable format of CRM in Excel through VLOOKUP. Managed all duplicate records Identified and correct errors made by system users.
Maintained controls of security rights, security settings and user privileges Managed onboarding of new users Supported users by troubleshooting and resolved issues related to reports, dashboards, views, access/visibility, system errors, feature request data quality and other general questions related to use of the system.
Interacted with marketing and business development teams to identify overcome customer support issues and to identify opportunities.

تعلیم

Management and Strategy Institute
سرٹیفیکیشن, ‎
نامکمل
2021
Coursera
سرٹیفیکیشن, Agile With Atlassian Jira‎
Jira
مکمل
2021
ScrumStudy
سرٹیفیکیشن, Scrum Fundamentals Certified‎
Scrum Fundamentals
مکمل
2021
University of Arid Agriculture, Murree Road
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA HRM‎
Business Adminstration, HRM
CGPA 2.9/4
2017

پیشہ ورانہ مہارتیں

ماہر Negotiation
ابتدائی Accurate Record Keeping
متوسط Administering
متوسط Administrative Management
ماہر Adminstration Knowledge
متوسط Agile
ابتدائی Agile Leadership
ابتدائی Agile Modeling
متوسط Agile Project Management
ماہر Analysis
متوسط Analytic Problem Solving
ماہر Analytical Skills
متوسط Applications Preparation
ماہر Augmentative Communication
ماہر Call Handling
ابتدائی Cash Collection
ماہر Communication & Writing Skills
ماہر Conservation Awareness
متوسط CRM
متوسط Customer Acquisition
ماہر customer management skills
متوسط Drafting Agreements
ماہر Drafting Skills
متوسط Email Writing
ابتدائی Employee Administration
ماہر Etiquettes
متوسط Excellent Comunication Skills
ماہر Food Knowledge
متوسط Front Office Support
ماہر good communication and reporting skills
متوسط Good Reporting Skills
ماہر Good Team Player
ماہر HR Knowledge
ابتدائی HR Policy Formulation
ماہر HR values
ماہر Information Technology
ماہر Internet Explorer
متوسط IT Knowledge
ماہر IT Service Delivery
متوسط ITIL Process Implementation
ابتدائی Knowledge of ICT Technologies
ماہر Leadership Management
ماہر Management
متوسط Management Control
ماہر Medical Supplies
ماہر Monitoring Projects
ماہر Multi Tasking
ماہر nalytical Skills
متوسط NetSuite
ماہر Obstetrician

زبانیں

ماہر انگریزی
متوسط پنجابی
ماہر اردو