خلاصہ

I am a highly motivated and performance driven professional Level Administration Professional with progressive experience in client relations, administration, customer service, sales and operations management with an aptitude to achieve objectives through strong intellectual skills, discipline of mind and business awareness underpinned by global mindset. I am an experienced problem-solver expediting all human resource and administration functions from planning, development, and metrics to full team building and leadership. Currently I am pursuing Master in Human Resource Management from University of Karachi and completed Graduate in Psychology from University of Karachi, Karachi

My key skills include human resources, office administration, counseling/training, recruiting & selection, data gathering, restaurant operations, monitoring & evaluation, customer service, analytical skills, communication skills, problem solving and Microsoft office suite

Currently I am engaged with Transsion Tecno Electronics Pakistan, as an Administration Incharge, where I am responsible for maintaining professional company image, including company cleanliness, proper uniforms, and appearance standards. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.

پراجیکٹس

Education; the basic development

تجربہ

کمپنی کا لوگو
Admin Team Lead ( Nationwide)
RapidCompute Pvt. Ltd. (Lakson Group of Companies)
جون ۲۰۲۱ - موجودہ | Karachi, Pakistan

Þ     General Administration - Keep abreast with all organizational changes and business developments, offer solutions for improvement, greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner and place orders, ensuring office supplies are maintained, including checking inventory and working with vendors to always ensure adequate levels of necessary supplies, coordinating schedules, arranging meetings, distributing memos and reports, and ensuring that everyone is kept current of necessary company news and information, ensure and organize a filing system for important and confidential company documents, answer queries by employees and clients, maintain a company calendar and schedule appointments, Prepare reports and presentations with statistical data, as assigned, book meeting rooms as required.
Þ     HR Management – Recruit and train personnel and allocate responsibilities and office space, on boarding of new employees and Off boarding of resigned employees, assess staff performance and provide coaching and guidance to ensure maximum efficiency.
Þ     Payroll Processing – Manage the TMS of employees, processing the payroll of employees and adjustments of leaves.
Þ     Fleet Management – Manage vehicles of office which include procurement, maintenance, and disposal of vehicle.
Þ     Travel Management – Visa processing, ticketing, accommodation, airport pick & drop and protocol arrangement for Guest.
Þ     Facilities Management – Building and property maintenance and contractor work coordination breaking down old structure, renovation, and new space preparation, Oversee facilities services, maintenance activities and tradespersons,
Þ     Petty Cash Management – Keep the record of the daily cash expenses and submit the monthly report to finance, prepare regular reports on expenses and office budgets.
Þ     Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
Þ     Polices and Procedure - Update office policies as needed, ensure the smooth and adequate flow of information within the company to facilitate other business operations and adhere to policies and regulations.
Þ     Event Management - Organize and supervise other office activities such as rebranding, merchandising and schedule in-house and external events.
Þ     Gate pass and Scrap Management - Handling Gate pass and Scrap management system.
Þ     Logistics – Dispatching of equipment’s and documents, distribute and store correspondence (e.g., letters, emails, and packages).
Þ     Housekeeping & Maintenance – Supervising the workplace and discipline of facility management team which includes housekeeping office riders, office attendants, paste control and fumigation.
Þ     Rebranding.
Þ     Procurement and Vendor Management – Manage vendor relationship for majority suppliers of the office, monitor inventory of office supplies and the purchasing of multiple things that include I.T equipment’s, furniture, and purchase new material as needed.
Þ     Training and Development – Execution Bi-annual Emergency Evacuation drills for the entire staff with proper documentation and employee’s Health, Fire and Safety Trainings for employees and janitorial staff.
Þ     Security – Assign security guards at different locations and ensure safe & secure environment for the employees.

کمپنی کا لوگو
Factory Admin Incharge (Chinese Joint Ventures)
Transsion Tecno Electronics (Infinix Mobile)
اگست ۲۰۲۰ - جون ۲۰۲۱ | Karachi, Pakistan

Administration:


Contact for all employees, providing administrative support and managing their queries. Main duties include managing office stock, preparing regular reports (e.g. expenses and office budgets) and organizing company records.

Responsible for arrangement of transport and coordinate with the transporter.
Responsible for arrangement of any medical emergency.
Responsible for managing canteen’s daily work, coordinate with the canteen contractor about the food items.
Distribute and store correspondence (e.g. letters, emails and packages).
Organize meeting schedules for various departments
Respond to incoming communications, such as phone calls and emails
Help organize small to large scale events and provide ongoing assistance during events
Plan, coordinate and manage all administrative procedures and systems
Ensure the smooth and adequate flow of information within the company
Maintains administrative staff by recruiting, selecting, orienting, and training employees.
Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
Develops and implements policies and procedures to improve operations and function of the department.
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Organize and supervise other office activities (recycling, renovations, event planning etc.) 

Housekeeping:

Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
Coordinates work activities among departments.
Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
Establishes standards and procedures for work of housekeeping staff. 

Security and Safety:

Assume overall responsibility for the safety and security of designated areas.
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Obtains help by sounding alarms.
Maintains environment by monitoring and setting building and equipment controls.

 
General maintenance:

Ensuring that basic facilities, such as water and heating, are well-maintained
Conducting routine inspections of premises and equipment.
Overseeing contractors when professional repairs are necessary.
Overseeing quality checks on HVAC, air conditioning, plumbing and electrical systems
Responsible to complete the work assigned by Manager.

کمپنی کا لوگو
Factory Admin Officer
Hudson Pharma
اگست ۲۰۱۷ - جولائی ۲۰۲۰ | Karachi, Pakistan


Manage office supplies stock and place orders
Prepare regular reports on expenses and office budgets
Maintain and update company databases
Organize a filing system for important and confidential company documents
Answer queries by employees and clients
Update office policies as needed
Maintain a company calendar and schedule appointments
Book meeting rooms as required
Distribute and store correspondence (e.g. letters, emails and packages)
Prepare reports and presentations with statistical data, as assigned
Arrange travel and accommodations
Schedule in-house and external events

کمپنی کا لوگو
Data Validator
Befare (NGO)
مارچ ۲۰۱۷ - اپریل ۲۰۱۷ | Karachi, Pakistan


Performed as Data Validator with Befare in comparison survey research funded by USAID, gathered data through interviewing from different parts of Karachi.

کمپنی کا لوگو
TEACHER & ADMIN OFFICER
KENT COLLEGE (Pvt.)
دسمبر ۲۰۱۵ - دسمبر ۲۰۱٦ | Karachi, Pakistan


Effectively scheduled, provided, and established high quality learning opportunities for the students to achieve learning goals, in accordance with the college mission, values and ethos.
Designed and executed Pak Studies lesson plans for students, administered tests and evaluations, and fostered a classroom environment to promote excellent student/teacher interaction.
Served as administrator to manage attendance maintain and update files and records, and swiftly responded to inquiries, admissions, parents and managed fee collection, salary, event, software backup etc.

تعلیم

University of Karachi
ماسٹرز, ماسٹر آف پبلک ایڈمنسٹریشن, Master's Human Resource Management‎
Human Resource Management, Public Administration
2024
IIEE NED University of Engineering and Technology Karachi
سرٹیفیکیشن, Certificate‎
Certified Labor Law Practitioner And Industrial Relation Analyst
مکمل
2022
University of Karachi
بیچلرز, بیچلرز ان آرٹس, B.A‎
Clinical Psychology, Journalism and Sociology
2016
Govt. Commercial College
ڈپلوما, Diploma In Commerce‎
Commerce
مکمل
2012
BISE
میٹرک / او لیول, آرٹس, Matric in Arts‎
Biology
فی صد %
2010

پیشہ ورانہ مہارتیں

متوسط Accounts Handling
ماہر Active Person
ماہر Admin Assistantce
ماہر Admin Management
ماہر Administration
ماہر Administration Knowledge
ماہر Administration Skills
ماہر Administrative
ماہر Administrative & Managerial Skills
ماہر Administrative Activities
ماہر Administrative Organization
ماہر Administrative Skills
ماہر Analytical Skills
ابتدائی Area Service Management
متوسط Aseptic Technique Knowledge
ماہر  Talent Acquisition
ماہر Client Follow Ups
ماہر Configuring Software
ماہر Conflict Management
ماہر Content Management
متوسط Cooordination Skills
ماہر Coordination
ماہر Coordination Skills
ماہر Cost Reduction Skills
ماہر Create Purchase Orders
ماہر Customer Care Representation
متوسط Customized Adaptation
ماہر CVs Screening
متوسط Data Comparison
ابتدائی Data Entry
ماہر Database Impact
ماہر Employee Administration
ماہر Equipment Handling
ماہر Event Organizing
ماہر Excellent Time Management Skills
ماہر Facility Management
ماہر Feedback Assessment
ماہر Finance Administration
ماہر Fleet Management
ماہر Fleet Operations Management
متوسط Fluency in English
متوسط Fluent in English
متوسط Fluent In English and
ماہر Follow Instructions
ماہر Front to Back Office Training
ماہر Good counseling skills
متوسط Google Spreadsheets Knowledge
متوسط Google Docs Knowledge
ماہر Handling Assignments
ماہر HFO Operations Handling

زبانیں

متوسط پشتو
متوسط پنجابی
متوسط انگریزی
ماہر اردو