Spearheaded UI/UX design initiatives within an Agile/Scrum environment, focusing on both mobile apps and web designs.
Facilitated brainstorming sessions to generate innovative design ideas and effectively communicated concepts to stakeholders.
Developed wireframes to conceptualize and refine initial design concepts, ensuring alignment with project requirements.
Created comprehensive UI kits comprising icons, sketches, and templates to streamline the design process and maintain consistency across projects.
Produced low and high-fidelity prototypes to visualize and iterate on design solutions, incorporating user feedback and usability testing.
Collaborated closely with cross-functional teams to share design resources and facilitate seamless integration into development processes for thorough review and implementation.

Streamlined the workflow of mobile applications and websites, optimizing efficiency and user experience.
Crafted intuitive user interfaces for both mobile applications and websites, ensuring seamless navigation and usability.
Conducted comprehensive research to identify areas for enhancing UI and UX, leveraging insights to drive continuous improvement initiatives.
Implemented user-centered design principles to create compelling and user-friendly interfaces, resulting in enhanced user engagement and satisfaction.
Collaborated closely with cross-functional teams to gather requirements, iterate on design solutions, and ensure alignment with project objectives.
Employed industry-leading tools and methodologies to prototype, iterate, and validate design concepts, facilitating a data-driven approach to design decision-making.

Tools: Adobe XD, Adobe Illustrator, Photoshop, Figma

- User interface of Mobile Application and Websites.- Provide Sketch and prototypes of Mobile Application and website to developer.- PSD to HTML.- Workflow of Mobile Application and Website- Improving the User experience by convenient user interface.

- Web-based products using PHP, MySQL, Ajax, and JavaScript,
- WordPress,
- Front-end designing of the web page,
- Integration of web-application with the back-end working

• Making customer complaints report and performing data analysis.
• Handling customers as a representative of the company.
• Handling accounts department (account information, account opening, ATM activation
• Responsible for supporting the operations team and ensuring that they have necessary tools and resources that can enhance their productivity.
• Helping customers to resolve their queries and disputes.
• To maintain a position of trust and responsibility by keeping all customer business confidential.

• Acting as a liaison between management and student by taking queries from students, forwarding them to concerned departments.
• Taking request regarding transcripts, letters etc.
• Replying memos and keeping their record.
• Making monthly report of facilitation center.
• Handling complains of students like correction in transcripts etc.
• Working in collaboration with well-being center.