Leading sales and marketing teams 
Foster relationships with new affiliates to achieve desired revenue 
Design and Broadcast campaigns on targeted audiences to generate potential leads 
Onboarding digital / social media influencers to showcase the project on their YouTube channels and websites
Training and Development of the sales resources and stakeholders 
Develop a comprehensive sales and distribution strategy to maximize sales opportunities
Provide input to the Content Development team based on customer and industry feedback
Adopting and implementing smart practices to bring innovation in daily operations to ensure optimization and intelligent injection of the allocated budgets 

Developing business management goals and objectives that tend to growth and prosperity 
Designing and implementing business plans and strategies to promote the attainment of goals 
Ensuring the company has the adequate and suitable resources to complete its activities
Maintain relationships with partners, vendors and suppliers
Assess overall company performance against objectives
Represent the company in events, conferences etc.
Ensure adherence to legal rules and guidelines

Highly acclaimed, bilingual B2B professional with a record of excellence in all areas of client relations, portfolio
management, corporate, commercial, SME and government sector. Strong analytical skills with portfolio analysis, loss
forecasting expertise, and understanding of financial reporting have delivered superior transparency with credibility
organization. Corporate Account Specialist who combines a strategic, customer-focused, and operational mindset with
financial management to maximize revenue, profitability, retention, and shareholder value. A strong and positive leader
who provides clear direction in empowering teams to develop and implement the strategies and actions to achieve
goals. Proven track record in mentoring, motivating, and retaining high performing personnel who thrive in a culture of continuous improvement.

Maintaining & Increasing sales of company products. Achieving targets and goals set for the region in given time. Setting sales target for the team and monitoring/ motivating team to attain the required business output.

 Retention and growth of the largest corporate portfolio (Govt & Pvt sector)
 Work to daily, weekly and monthly objectives and targets
 Provide first line support to the tagged accounts
 Ensure 98% collection on monthly basis
 Restrict churn in given threshold / targets
 Ensure Up-Selling of VAS & Devices
 Develop customer relationships by maintaining contact at an appropriate level
 Contribute to the ongoing development and improvement of the customer experience
 Quality management- look for means of improving as well as promoting quality
 Responsible of High Customer Satisfaction and account management

 Team Management
 Postpaid Floor Management
 Coordination with Internal Departments and Improvement in Different Process
 Roster Management
 Service Level Management
 Making shift highlights
 Managing Operational Issues
 Stakeholder Management
 Upselling and upselling campaigns
 RCM analysis
 Brain storming activities by conducting quiz and huddles

 Providing front end support to the postpaid subscribers.
 Involved in process development and process revamping in order to get processes streamlined with the organizational objectives.
 Keeping a strong follow-up on all the issues reported via emails and providing correct and immediate resolution.
 Reporting & Analysis regarding new initiatives that leads towards the increasing in revenue for the unit.
 Planning and developing VOCs to enhance customer experience