Business intelligence and data analytics enthusiast.
A dedicated team player, keen learner and adaptable with a flexible and receptive mindset. Eager to feed my hunger for continuous learning and improvement through dynamic business challenges.
● Handled all the data analysis & reporting side & created periodic as well as ad-hoc performance reports
● Set up appointments with new clients through emails & telephone & successfully added 5 new clients to the company
● Identified new prospects, handled the client outreach & ensured prompt follow-ups helping the company expand & strengthen its reach in China & Europe increasing the sales by 18%
● Managed client accounts & addressed their concerns ensuring client success & retention, resulting in the increased share of wallet
● Pitched new promotional campaign to the potential captains with 68% conversion in one month
● Identified new leads for Careem Tezz & successfully acquired 200+ captains new captains in 10 days
● Managed captain accounts & liaised with new captains & helped them achieve their targets during their initial development phase
● Analyzed leads & captain performance data & generated daily, weekly & monthly performance reports
Cleaned, added & updated records in suppliers database & identified most profitable suppliers
Carried out procurement operations by managing purchase orders, invoice & payments, deliveries, etc
Coordinated with suppliers/vendors by acting as a communication bridge, maintaining a good relationship by addressing their concerns & gathered feedback data for increasing process efficiency