• Work with company CEO and/or Director to strategically plan HR initiatives that will benefit the company and encourage more efficient and beneficial work from employees. Direct all hiring and training procedures for new employees. Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive. Coordinate and direct work activities for managers and employees. Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have.

Taking market research survey work as a team monitor, givimg the training to the new agents. how to taking a surveys on phone, live monitoring, reporting, quality assurance, working all departments, like quality control, quality advisor, human resources, work force management, operations, graduate diploma cleared from ibex that all the assessments were clear from all departments. 

Customer care services, both customers and branch., problem solving, activision atm and credit card, giving details. Handling and resolving customer complaints/ queries over phone and email. Providing customers with relevant product and service information.The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financia. 

prepare, analyze, and maintain financial records. They typically work for a company, managing that company’s finances, or they own and operate their own independent practice. They might perform a variety of tasks, including managing a company’s payroll, and various other payments. 

taking call working inbound and outbound project umall data base job. and aso a part of QC  listening calls of outbound project epma. Chat work details and solving the problem of customer, and done the human resource workshop of 3 months.