Call Center Agent Job Responsibilities:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

[Work Hours & Benefits] Here is where you can include working hours and benefits, another chance to sell potential applicants on things like overtime or seasonal availability.

Don’t forget to highlight benefits that set your business apart, like paid vacation time or family leave, commuting credits, or childcare reimbursements.

Call Center Agent Qualifications / Skills:

  • Verbal communication
  • Phone skills
  • Listening
  • Data entry skills
  • People skills
  • Informing
  • Customer focus
  • Customer service
  • Attention to detail
  • Professionalism
  • Multi-tasking

Education, Experience, and Licensing Requirements:

  • University/college degree is an asset.
  • Previous customer service experience, especially in particular industry, preferred.

[Call to Action] Now that job hunters are familiar with your company and the job requirements, you need a compelling call to action so prospective call center agents know exactly how to apply.

Let them know how and where to submit an application or resume, or who to contact at your company to apply.

نوکری کی تفصیلات

نوکری کا ذریعہ:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
عورت
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
ستمبر ۰۹, ۲۰۲۰
تاریخِ اِشاعت:
اگست ۰۸, ۲۰۲۰

Pick A Service

انفارمیشن ٹیکنالوجی · 1-10 ملازمین - کراچی

pservices provided company in the world/p

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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تمام دیکھیں
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