یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Client Relations Executive - CSE

PMTAC Pvt Ltd

ستمبر ۰۲, ۲۰۲۲ شائع ہوئی 265 نے دیکھا

PKR. 35,000 - 45,000/Month

PMTAC is seeking experienced applicants with strong Communication Skills.

Key Responsibilities

Manage large amounts of incoming/outgoing calls

Accept requests for assistance or problem reports from users

Scheduling the appointments and prioritizing daily schedule as well as projected monthly schedules

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Eligibility & Requirements

Minimum Bachelor's Degree

Proven customer support experience or experience as a client service representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

مہارتیں

Customer Acquisition Skills Knowledge of Development Customer Communication Skills

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

10 آسامیاں

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

راولپنڈی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

ایک سال سے کم

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۰۲, ۲۰۲۲

تاریخِ اِشاعت:

ستمبر ۰۲, ۲۰۲۲

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

20-29%

PMTAC Pvt Ltd

انفارمیشن ٹیکنالوجی · 101-200 ملازمین - راولپنڈی

پیروی کریں

PMTAC is a growing multinational software and healthcare IT company. The company has established its setup in a short span of a few years, which lays the foundations for productivity. PMTAC is following a formula of long-term growth by utilizing labor force increase, investment activity, scientific and technological progress. PMTAC clients are Healthcare and Medical Practices that do not wish to expend the time or resources on performing in-house billing. PMTAC offers healthcare providers unrivaled medical billing and healthcare software support. We offer services that maximize the power of technology to give healthcare providers better control over scheduling and billing, total access to all of their billing information and comprehensive practice-management reports while reducing the all-important cost factor. Providing qualitative and quantitative services to our clients.