دسمبر ۰۲, ۲۰۱۹ شائع ہوئی 7 نے دیکھا
We are hiring 2 Customer Service Representative for an E-Commerce business to manage customer queries and complaints. You will also be asked to confirm orders, process orders, make any modifications, and escalate/resolve customer complaints. The ideal candidate will be able to handle a high volume of inbound or outbound calls or both and to create a positive experience for each caller. When you're not answering and processing phone calls, you'll work on developing new projects for the company.
Shift: 1 p.m. to 9 p.m.
Responsibilities:
- Answering phone calls, emails, and live chats
- Fluent Urdu and Spoken English
- Communicating with customers
- Processing orders, applications, and requests.
- Maintaining records of customer interactions, transactions, comments and complaints.
Requirements:
- High school diploma (Intermediate), general education degree or equivalent.
- Previous experience at a call center
- Comfortable using computers and social media
- Experience working with customer support
نوکری کی تفصیلات
Priceoye Technologies Private Limited
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