اس نوکری کیلیۓ درخواست دیجیۓ

بند کریں

نوکری کی تفصیل

A short introduction of Programmers Force:

  • Programmers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016.
  • The company was founded by a team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing, and blockchain-based applications development.
  • We take pride in our diversified workforce with talent coming from top institutions of Pakistan and abroad.
  • Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support global industries in their day-to-day business challenges.
  • Our specialised teams possess tacit knowledge of high-tech systems that enables us to tap businesses from more than 200 countries worldwide.
  • This is just the beginning for us! We are in search of talented candidates with technical expertise who can add value to our fast-paced and work-intensive environment.

Responsibilities & Duties

  • Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
  • System Evaluation - valuate our existing tools and work with engineering to develop tools to enable this function to scale
  • Dependable to be at work during assigned shifts and to complete work as expected by taking full responsibility
  • Provide technical support for level one escalation issues via the helpdesk
  • Give Highest Priority to existing clients and make sure their bugs/concerns must get fixed by Tech Department on Highest Priority.
  • Perform miscellaneous job-related duties as assigned
  • Research required information using available resources, manage and resolve customer complaints quickly
  • Knowledge of web Development (PHP, NodeJS, Python, HTML ,CSS, JAVASCRIPT)
  • Excellent Writing skills, Customer Focus, Customer Service, Verbal Communication, Multi-tasking, Listening skill
  • Problem analysis and problem-solving, Customer service orientation
  • Teamwork, Stress tolerance, Resilience
  • Ability to handle a stressful situation

Requirements

  • Natural instinct to empathise with users
  • Critical thinker and a quick learner with the ability to handle pressure
  • Strong analytical skills
  • Excellent verbal and written communications skills
  • Native or bilingual spoken and written English skills
  • Natural self-starter and have ability to fix problems
  • Take Ownership regarding Technical Support Representative Engineer (TSRE)
  • Should be comfortable with rotational shifts
  • Programming & Technical education background
  • Must be in TSRE Department for atleast last 5-7 years.

Qualification

  • Bachelor's Degree, preferably in a technical discipline
  • Computer Science Majors most preferred
  • Atleast 8 to 10 Years of experience in TSE/R.

Salary Range

  • Higher than the market according to your expertise.

نوکری کی تفصیلات

شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
3 سال
اس سے پہلے درخواست دیجیۓ:
نومبر ۱۵, ۲۰۲۱
تاریخِ اِشاعت:
اکتوبر ۱۴, ۲۰۲۱

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
30-39%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
No
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Rarely
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روزی پریمیئم کو آزمائیں

Programmers Force

انفارمیشن ٹیکنالوجی · 301-600 ملازمین - لاہور

Programmers Force is a FinTech Software Development company that develops applications for large scale financial institutions around the world. With us, you’ll get to work in multiple frameworks and learn to make them intelligent using machine learning. Our vision is to create innovative and intelli ...مزید پڑھیں

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