Organized files, strong time management skills, and personal efficiency are key to HR effectiveness.
On a typical HR day, an HR professional will deal with an employee’s personal issue one minute, an intermittent leave question the next, and a recruiting strategy for a hard-to-fill job the minute after.
HR professionals have to communicate up to management, over to managers, out to potential employees, and down to all levels of current employees.
And they have to do it in writing, while speaking to large and small groups and, increasingly, through social media.
They have to be convincing, caring, and believable.