یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔
فروری ۱۰, ۲۰۲۰ شائع ہوئی 4 نے دیکھا
PKR. 18,000 - 25,000/Month
- Respond to customer inquiries and provide first contact resolution of customer issues via Facebook, Instagram, and other social channels.
- Handle a wide range of technical problems, including the issues related to products and services.
- Monitor listening posts and identify trends or threats to the customer experience or our brands.
- Moderate and implement social media strategies as conveyed by the management.
- Deliver timely and accurate responses to customer questions and requests.
- Provide exceptional customer experience as measured through customer surveys.
- Display a professional, positive, and enthusiastic demeanor to employees and customers.
- Assist in testing new methods and tools aimed at expediting our support processes.
- Maintain security and confidentiality of customer/account information.
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
مہارتیں
نوکری کی تفصیلات
Qareeb Technologies
تعمیراتی · 11-50 ملازمین - پشاور
pqareeb technologies/p
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