Company Overview:

Reach First is a one-stop digital marketing agency which provides result-driven web solutions with measurable experience. Based in Canada, we are one of the most rapidly growing digital marketing agency in the region.

Job Description:

We are looking for an experienced telemarketing representative who has a passion and an innate talent for sales. Feel free to apply if you fulfill the following:

Requirements

  • 2-3 years of telemarketing or call center sales experience

  • Ability to multitask; listening skills and data entry

  • Must be able to close sales

  • Demonstrate that you are self-motivated and highly driven

  • Competitive nature and coachable personality

  • Excellent American/Canadian accent

  • Excellent English communication skills & phone etiquette

  • Positive attitude and ability to work with peers

General Purpose

  • Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

Main Job Tasks, Duties and Responsibilities

  • Answer calls and respond to emails 

  • Handle customer inquiries both over the phone and by email

  • Research required information using available resources

  • Manage and resolve customer complaints

  • Provide customers with product and service information

  • Enter new customer information into system

  • Update existing customer information 

  • Process orders, forms and applications

  • Identify and escalate priority issues

  • Route calls to appropriate resource

  • Follow up customer calls where necessary

  • Document all call information according to standard operating procedures

  • Complete call logs

  • Produce call reports

 

Benefits:

  • Congenial Work Environment

  • Health Insurance

  • Holiday Bonuses

  • Casual/Sick Leaves

  • Annual Leaves

  • Company Sponsored Events

  • Transportation Allowance

  • 5 Working Days 

  • Perfect Work-Life Balance

نوکری کی تفصیلات

صنعت:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
جنس:
مرد
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
تجربہ:
غیر تجربہ کار - 1 سال
اس سے پہلے درخواست دیجیۓ:
جولائی ۲٦, ۲۰۱۹
تاریخِ اِشاعت:
جون ۲۵, ۲۰۱۹

Reach First Inc.

بی پی او · 11-50 ملازمین - اسلام آباد, راولپنڈی

Reach First is a full-service offshore outsourcing solution provider. We have an office located in Edmonton, Alberta with our delivery center located in Pakistan. Our fully-trained and certified staff is 100% qualified and ready to help with our client's needs. Our set up is safe and secure and our employees are monitored to ensure the privacy of our client's information.

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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