یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Senior Customer Support Specialist

Revite Pakistan is looking for a "Senior Customer Support Specialist" within the Operations department who shall assist our UK.-based client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.

Responsibilities

Deliver a class apart customer experience as measured by performance objectives and in accordance with the core values of our client
Assist customers with their queries/concerns through the Concern Department
Convey interest in each customer through their words with courtesy, attention, and a friend endly and caring image
Follow standard processes and procedures when it comes to providing the resolution
Staying up to date with the latest updates on system information, process changes, and future updates
Must be able to overcome objections and handle customer pushbacks

Why should you join us?

You want to work in a place where you can give your best effort and improve your skills. You have empathy and can place yourself in the shoes of the people you interact with. You have a sense of humor, and know when it's appropriate to use it! You have superb English communication skills with the UK or US accent. You are able to take your thoughts and put them together in an easy-to-understand language. You're able to convey your messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for:

Critical Thinking
Time Management
Specialist Focus
Organizing
Priority Setting
Problem Solving
Professional Composure

Benefits

We want people to do their best to work with us. Here are some things we do a little differently to enable people to do their best work and live a happy life:

Medical Insurance & OPD
Leave Encashment
Annual leaves
The On the job training
Flexible Timings [Afternoon]
Referral Rewards
Annual Increment
Loan facility

We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.