یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

ERP / IT Support Specialist

Robust Recruiters

اپریل ۰۵, ۲۰۲۲ شائع ہوئی 9 نے دیکھا

PKR. 80,000 - 100,000/Month

Job Overview:

● As an IT Support specialist, the candidate will need to listen to clients and understand their issues before making any decisions.

● An IT Support specialist works on a variety of products and activities, such as desktops/laptops/MACs, Firewalls/Servers, Switches/Routers, Software i.e. Office 365 or other Dental related Server-Client based software.

● The candidate will work with vendor support to resolve the software/hardware issue at their end.

● The work demands pressure handling, up-to-date knowledge of industry software and a professional approach to time, and good communication skills.

Responsibilities:

● Analyze and resolve technical problems related to computer systems and networks.

● Troubleshooting, diagnosis, resolution and maintenance of applications remotely interacting with end-users.

● Making decisions towards solutions and resolution while working with the end-user.

● Provide mentorship and guidance to team members on areas of expertise.

● Troubleshooting, diagnosis and resolution of data backup-related issues.

● Remote configuration and management enterprise applications such as Active Directory, Exchange, office 365.

● Windows server 2008/2012/2016/2019 troubleshooting and escalation to concerned team where needed.

● Remote support for Windows desktops, MAC firewalls and Servers.

● Troubleshooting, diagnosis and resolution of SonicWALL and other firewalls/routers.

● Ability and experience to work with different software and hardware vendors. Good understanding of Monitoring agents and Managed Services.

● Remote installation, configuration and problem diagnosis of Dental Practice Management Systems, Digital imaging and X-rays systems with the help of vendor support What to expect

● Need to work in an under-pressure environment.

● Should know workload management.

● Job satisfaction comes from creating high-quality artwork and building a solid reputation. Candidates will also be able to use your creative powers to solve problems.

● Although the work is mostly at the client's premises, travel within the working day may be required.

Skills & Qualifications:

The candidate must possess in-depth knowledge and hands-on experience in the following technologies: Computer Networks, Routers & Switches, Technical Support / Troubleshooting, Servers / Firewalls, Printers / Scanners, VOIP / CCTV Management, Microsoft Products, Windows / Mac OS, Backup & Recovery, Wi-Fi Controllers / Management, Software Installations / Upgradations, LANs / WANs Professional Experience Total Professional

Total Professional Experience:

Total professional working experience should not be less than 3 Years evidenced by the experience certificates issued from the entities where the work was performed. The experience certificates should carry the contact details of the company, especially the direct contacts of the reporting manager.

Specific Experience:

Significant IT Support experience of minimum 3-5 years as IT Support / IT Network Operations / IT Systems Administration etc., in a role that requires Desktop, Networks and Software support in an enterprise environment. Awareness of industry and professional standards is must. Qualifications

Academic Qualification:

At least Bachelor Degree from a re-known Institute/University.

Professional Certifications:

Relevant professional Certifications in the field are preferred.

Note: We are willing to offer a higher salary to a more experienced and qualified candidate.