اگست ۰۳, ۲۰۲۲ شائع ہوئی 335 نے دیکھا
Job Responsibilities
- Assess nature of queries and provide technical support to corporate clients.
- Maintain and ensure cordial services for the clients.
- Ensure resolution of complaints within given and committed time.
- Help troubleshoot Network Access Layer issues related to CPE installed at customers' end (router, switches, etc.).
- Respond to queries with regards to internet access technologies (i.e. DSL, VSAT Fiber, WiMAX, GPON and RF).
- Initiate ticket for incident resolution in system and communicate to all stakeholders.
- Good understanding of OSI Layer, TCP/IP, switching & routing.
- Knowledge and experience with Linux & VM.
- Network security exposure (basic level).
- NOTE - Role requires rotation on 8 hours shift roster.
مہارتیں
نوکری کی تفصیلات
ROZEE.PK
Rozee is Pakistan's # 1 online job site which connects talent with opportunity. Rozee provides services to job seekers and employers by providing them one platform for job searching and hiring, respectively. As Pakistan’s largest online recruitment platform, it is used by over 100,000 employers and 9.5 million professionals. Since its inception, Rozee’s platform has facilitated over 1 million job placements and has the largest database of searchable CV’s in Pakistan.
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