Job Duties & Responsibility
1. Customer Service Executive builds connections on behalf of the company.
2. Getting reasonable compensation for the clients from insurance companies.
3. Ensuring timely response to the concerns of all the parties involved by providing relevant information.
4. Maintain the verbal and written correspondence with stakeholders.
5. Preparing invoice for the service provided to the client and making sure timely recovery.
6. Resolving the disputes or issues in the process of settlement of invoice.
7. Effectively conveying the acquired training and knowledge to the colleagues.
Required Skills
Salary + Benefits
pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p