Reporting to: Operations Manager

Purpose:

  • Café Manager is responsible for the successful daily operations of the café. He/she hires, trains, manages, support shift supervisor, Baristas in order to ensure that the team will provide consistentproducts, clean working environment and the highest level of guest experience.

Key Duties & Responsibilities

  • Demonstrating passion and confidence for the Second Cup Brand
  • Honor guests by providing quick, friendly and genuine service
  • Generates guest satisfaction; responds appropriately to guest concerns.
  • Manages and motivates shift supervisors and baristas
  • Develops and implements café policies and procedures
  • Ensures that shift supervisors and Baristas are adhering to all Second Cup Standards and product quality and guest services are always consistent.
  • Responsible for hiring, firing, training and conducting performance reviews
  • Assist Operations Manager with placing orders of supplies required for the café

Required Knowledge, Skills and Abilities:

  • Highly motivated
  • Handle multiple tasks at one time
  • Maintain a positive morale and professional attitude at all times
  • Excellent management and leadership skills
  • Have an understanding of food and beverage operations
  • Must be flexible and able to work days, evening and weekends when called upon
  • Detailed oriented; strong time management, prioritization and organizational skills
  • Strong written and verbal communication skills with the ability to effectively negotiate and
  • resolve conflict.
  • Communicates with coworkers & management to solve issues and prove quality & service
  • Works with baristas, shift supervisors and management to effectively implement positive
  • change
  • Ensures all baristas and shift supervisors are following cash handling procedures at all times
  • Follow business procedures for handling voids and cash handling mistakes
  • End of shift reconciliation of cash and register records

Extra Benefits:

  • Salary+daily tip
  • International Certificates
  • Medical Insurance

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
Ghari Shahu, لاہور, پاکستان
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
جنوری ۰۵, ۲۰۲۰
تاریخِ اِشاعت:
دسمبر ۰۴, ۲۰۱۹

Second Cup Coffee Co.

ہوٹل انتظامیہ / ریستوران · 51-100 ملازمین - لاہور

pSecond Cup Coffee Co./p

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں
I found a job on Rozee!