اس نوکری کیلیۓ درخواست دیجیۓ

بند کریں

نوکری کی تفصیل

Job Title: Shift Supervisor

Reporting to: Café Manager

Purpose:

To interact with and create lasting, genuine relationships with every guest, encouraging and earning their loyalty and repeat business and maintain a high level of service by being a leader for the baristas on shift.

Key Duties & Responsibilities:

Guest Service:

  • Greet all guests with a friendly smile
  • Demonstrating passion and confidence for the Second Cup Brand
  • Honor guests by providing quick, friendly and genuine service
  • Generates guest satisfaction; responds appropriately to guest concerns.

Product Quality

  • Ensures that Baristas maintain a high level of Second Cup standards for all products preparation.
  • Ensures that Baristas follows all Second Cup standard recipes at all times
  • Educates guests on Second Cup products and services

Teamwork

  • Communicates with coworkers & management to solve issues and prove quality & service
  • Always ready to assist baristas during peak business times
  • Works with baristas and management to effectively implement positive change
  • Contributes to a positive work environment
  • Assists in the opening and/or closing of the café when required.

Cash Handling

  • Ensures all Baristas are following cash handling procedures during shifts
  • Follow business procedures for handling voids and cash handling mistakes
  • End of shift reconciliation of cash and register records

Job Challenges:

  • Understanding features and benefits of all Second Cup products
  • Memorizing drink recipes
  • Face to face guest complaint issues
  • Understand and troubleshoot any equipment issues
  • Maintaining coffee freshness standards while also controlling waste
  • Suggestive selling
  • Multi-tasking (e.g. cleaning, restocking, deliveries with constant guest interactions)
  • Coach, train and assist Baristas during any shifts
  • Work varied hours/days based on café requirements

Required Knowledge, Skills and Abilities:

  • Guest service skills (i.e. positive, caring attitude)
  • Strong teamwork skills
  • Cash handling, retail or food service experience preferred
  • Product knowledge
  • Selling Skills
  • Handle multiple tasks at one time
  • Maintain positive morale and professional attitude at all times

Extra Benefits:

  • Salary + Daily Tip
  • International Certificates
  • Health Insurance
  • Paid Leaves

نوکری کی تفصیلات

شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۱۲, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۱۱, ۲۰۲۱
کم معلومات دیکھئے نوکری کی مکمل تفصیلات پڑھیں

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

Second Cup Coffee Co.

ہوٹل انتظامیہ / ریستوران · 51-100 ملازمین - سیالکوٹ

pSecond Cup Coffee Co./p

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