• Must have a strong command of the English language and vocabulary.
• Skills to work with customers across a variety of channels
• Attention to Detail and Organization.
• Clear and Effective Communication.
• Must show Adaptability, Empathy, Patience and a Positive attitude towards the work environment.
• Verbal Communication, Phone Skills, Listening, Data Entry Skills, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking.
• Experienced in inbound call campaigns.
• Must be good in understanding diverse accent range
• Must have knowledge to work with on MS Excel / Excel