یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔
جون ۲۳, ۲۰۲۲ شائع ہوئی 72 نے دیکھا
Requirements
- Bachelor's degree in Computer Sciences/IT or other IT-related field.
As a Call Centre Technical Support Agent, you will be responsible for:
- Resolving customer complaints via Calls, Emails, Web chat etc.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer queries.
- Build sustainable relationships of trust with customers through open and interactive communication.
- Resolving problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- keeping records of customer queries
- Taking ownership of customer issues reported and take these to resolution.
- You should Provide prompt and accurate feedback to customers.
- Ensure proper closure of all issues.
- Document knowledge in the form of knowledge base tech notes and articles.
Skills Required
- Smart products-related troubleshooting skills.
- Fluent in English.
- US accent will be preferable.
- Result Driven.
- Excellent communication and decision-making skills.
- Strong problem-solving skills.
- Excellent client-facing skills.
- Strong phone contact handling skills and active listening.
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
ماسٹرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
جولائی ۲۴, ۲۰۲۲
تاریخِ اِشاعت:
جون ۲۳, ۲۰۲۲
Smart Placement Pvt Ltd
بھرتی / روزگار کے ادارے · 101-200 ملازمین - راولپنڈی
Smart Placement established Search Recruitment firm, dealing with Technology, Engineering, call center, Health Care, Construction and many others.
آپ کو کس حوالے سے برتری حاصل ہے؟
اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
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