Timings are from 9AM to 6PM – SAT- SUN OFF

Role and Responsibilities:

  • Effectively communicate with customers to understand their needs and demands in the Japanese language
  • Answer customer support tickets and calls in a professional manner
  • Research required information using available resources
  • Accurately manage and resolve customer issues
  • Adhere to standard operating procedures required by the process and organization
  • Awareness of relevant service levels.
  • Providing Japanese language support to our clients and customers
  • Translating communications between Japanese
  • Interpreting in meetings and calls as required
  • Developing and maintaining relationships with Japanese clients and partners
  • Assisting with Japanese language-related projects as needed

Eligibility:

  • Fluent in Japanese (verbal only)
  •  Adhere of customer support culture
  • Open to native and non-native speakers
  • Ability to explain complex information 
  • Exceptional customer support skills
  • Self-motivated
  • Excellent interpersonal skills
  • Basic computer knowledge
  • Aptitude for learning, understanding and conveying services to members

Perks and benefits:

  • Attractive Package with Incentives and Bonuses
  • Free Lunch / Tea / Coffee / Refreshment
  • Medical Insurance
  • Fuel allowances
  • Life Insurance
  • Salary is from 100000 to 115000 Basic  – Bonus will be added on after Target Achievement
  • Training will be provided – Financial Trade platform. US Forex , Cryptocurrency
  • Timings are from 8:30  to 6:00 – Sat Sunday Off – Morning Shift -
  • 3 to 5 days of Training are provided as per standardization of the company culture and processes.

We are equal opportunity employer.

Please Note: This Job is strictly for Islamabad/Rawalpindi Residents only, Please Do not apply if you are outside these cities or not willing to relocate.

نوکری کی تفصیلات

شعبہِ افعال:
کل عہدے:
8 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
عمر:
18 - 50 سال
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
جون ۳۰, ۲۰۲۳
تاریخِ اِشاعت:
مئی ۲۹, ۲۰۲۳

Smart Resources SMC Pvt Ltd

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - اسلام آباد

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