Roles, Responsibilities, Results, Requirements
Role (Overview Of The Position):
This position involves supporting the sales department with onboarding of new customers; working with customers on an ongoing basis as their primary point of contact; sending scheduled updates to all clients on the progress of their campaigns and creating and maintaining retention and referral programs to retain existing clients.
Responsibilities (Tasks Associated With The Role):
Client Onboarding:
Client Retention:
We want clients to feel like we’re an integral part of their business and to know that we’re always thinking of them and have their goals in mind.
Monthly Reporting:
Develop and Maintain a Client Retention Strategy:
Develop and Maintain a Client Referral System:
Monitor Outsource Teams and Results:
Research:
.