یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Database Technical Support Engineer

Solotech Lab is seeking a Database Technical Support Engineer to join our team. As a Technical Support Engineer he will be working in team that is dedicated to providing the highest level of client service in a highly visible environment. While solid technical skills are must, Soft skills are also required in this highly interactive job.

Job Responsibilities:

• Provide Skype, email and phone based technical support to customers in US

• Handling escalated tickets from Level 2 technicians. Sometimes this will include the need for interfacing with customers directly to ensure their solution works moving forward. Should have strong understanding of MySQL commands for support or troubleshooting,

• Streamlining processes and procedures in a fast-paced work environment.

• Troubleshoot technical problems remotely using database IDE and web portal

• Provide a rapid response time to all technical support inquiries.

• Learn quickly and use your knowledge to solve problems efficiently.

• Can write shell scripts to automate common system tasks.

• Achieve customer satisfaction through fast, accurate replies and fixes to problems.

• Liaise with our development team to report and log bugs.

• Escalate unresolved issues as required; maintain ownership of issues through resolution.

• Spend couple of hours with the development team during regular working hours.

Must be comfortable working in night shift

Skills

Database

MySql

database

development

database design

troubleshooting

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

محکمہ:

Database Department

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

اگست ۲٦, ۲۰۱۷

تاریخِ اِشاعت:

جولائی ۲۵, ۲۰۱۷

Soloinsight Pvt. Ltd.

انفارمیشن ٹیکنالوجی · 101-200 ملازمین - لاہور

پیروی کریں

Soloinsight Pvt Ltd is a subsidiary of SoloInsight Inc, USA, provides technology solutions using an identification platform of integrated software and sensors to help customers manage critical resources – security, personnel, assets, and visitors – while maintaining compliance. Through 10 years of engagement with our customers, we have crafted accurate, swift, and elegant recognition solutions